Back to hotel info

Verified traveler reviews

Filter by traveler type
Excellent



based on 1109 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.8

Ang L. from Malaysia
Business travelers
Stayed one night in February 2016
Great Location
Slight over price for the same level of hotel surrounding
Reviewed May 23, 2016

Michael B. from United States
Couples
Stayed 3 nights in May 2016
Overall good experience until checkout
Bad experience at checkout. Stayed for 3 nights but room rate somehow 200 HK more for third night. Also arguing with me over minibar charges for a single airline bottle of scotch ( I used one- they were charging for two) we were rushing for airport and they held up our checkout while someone went to room to recount mini bar and confirmed I was right. Very rude and all over a $2 US charge when I am paying $1000 US for 3 nights! Next time I will stay at the Shangri La much nicer
Reviewed May 22, 2016

JieYing L. from China
Couples
Stayed 2 nights in May 2016
good
good
Reviewed May 20, 2016

LI W. from Hong Kong
Business travelers
Stayed 4 nights in May 2016
Wifi is bad
Limited only 2 device for wifi?! Is 2016 , how expensive the wifi signal could be
Reviewed May 17, 2016

Jumei S. from Taiwan
Families with young children
Stayed 3 nights in April 2016
nice bed, and food
nice bed, and food, also the dessert in Fine Food.
Reviewed May 05, 2016

Leong Y. from Singapore
Groups
Stayed 3 nights in April 2016
Great Services!
Room services is really efficient and good!
Reviewed May 05, 2016

Sabeena S. from India
Families with young children
Stayed 3 nights in April 2016
Holiday
Holiday
Reviewed May 04, 2016

toh K. from Singapore
Business travelers
Stayed one night in April 2016
super fantastic hotel
great hotel great location! staff polite helpful efficiency room big n comfortable n clean free wifi n room provided free idd calls to anywhere in the world
Reviewed April 27, 2016

Xiaoming Z. from China
Couples
Stayed one night in December 2015
Ok
Ok
Reviewed April 26, 2016

Ng S. from Hong Kong
Couples
Stayed one night in April 2016
Good location
Its in good location
Reviewed April 24, 2016