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Excellent 8.3
Based on 1065 reviews

Agoda Verified Reviews

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Excellent



based on 1065 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.8

7.2 Catherinenah J.
Malaysia
May 23, 2016
Great
Great hotel

6.8 Ang L.
Malaysia
May 23, 2016
Great Location
Slight over price for the same level of hotel surrounding

8.4 Michael B.
United States
May 22, 2016
Overall good experience until checkout
Bad experience at checkout. Stayed for 3 nights but room rate somehow 200 HK more for third night. Also arguing with me over minibar charges for a single airline bottle of scotch ( I used one- they were charging for two) we were rushing for airport and they held up our checkout while someone went to room to recount mini bar and confirmed I was right. Very rude and all over a $2 US charge when I am paying $1000 US for 3 nights! Next time I will stay at the Shangri La much nicer

10 JieYing L.
China
May 20, 2016
good
good

6 LI W.
Hong Kong
May 17, 2016
Wifi is bad
Limited only 2 device for wifi?! Is 2016 , how expensive the wifi signal could be

10 Jumei S.
Taiwan
May 05, 2016
nice bed, and food
nice bed, and food, also the dessert in Fine Food.

7.2 Leong Y.
Singapore
May 05, 2016
Great Services!
Room services is really efficient and good!

10 Sabeena S.
India
May 04, 2016
Holiday
Holiday

10 toh K.
Singapore
April 27, 2016
super fantastic hotel
great hotel great location! staff polite helpful efficiency room big n comfortable n clean free wifi n room provided free idd calls to anywhere in the world

7.2 Xiaoming Z.
China
April 26, 2016
Ok
Ok