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Excellent 8.3
Based on 3371 reviews

Recent customer comments

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based on 3371 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.5

Seong Y.
March 11, 2016
Royal Park Shatin
Royal Park is a great location if you are not planning to go to all the usual sightseeing tours as it is far from HK island. But it is great for shopping, dining and accessibility to trains, Shenzen, NT areas, ...etc.

Retno P.
March 09, 2016
Great hotel with good access to public transport
Location, cleaness, good staff
Although the location is little bit far from downtown but the transportation access is very easy to reach. The hotel is clean and the staff are very helpfull

Jenny W.
March 09, 2016
My mother and I
The staff at the hotel is very helpful. I will definitely stay at the Royal Park Hotel again next time I am in Hong Kong.

Bee S.
March 06, 2016
Good but old furniture
Great place but the sofa is old and dirty and the curtains do not close fully.

March 03, 2016
Overall good, but seems a bit under staffed
Blanket, House Keeping, Location
I booked 2 rooms. Got 1 room checked in at 2.30pm and had to wait till 3pm for the other room - Understandable as their check in time is 3pm Front desk said would send the keys for the other room up to our rooms for us. Waited till 3.30pm for the keys to be sent up, called front desk multiple times as well. In the end, we went down to the front desk to ask for our keys and they forgot it was sitting on the table waiting to be sent up. I guess they were pretty busy and do look under staffed.. oh wells, not a huge problem for us just thought it's worth mentioning. Overall it's still a really comfortable hotel, rooms are really clean, not to mention big as well.. Housekeeping were really fast when we requested for extra blankets and bath towels. Don't mind coming back to stay again :)

Tongle S.
March 01, 2016
Room was smaller than expected
The room (two beds for four) was much smaller than expected.

Eric T.
February 28, 2016
best hotel in Shatin
Great place with food shopping and transport facilities.

denny K.
United Kingdom
February 26, 2016
very good
location is very good, near the plaza, and very helpful
very comfort

Raymond H.
Hong Kong
February 26, 2016
Good location, great value
Will definitely visit again

Francisco P.
February 25, 2016
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