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Excellent 8.3
Based on 3372 reviews

Recent customer comments

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based on 3372 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.5

Joan C.
November 12, 2015
Comfy Hotel
Loaction, room comfy
Not too bad. the staff are quite helpful but should bring some smile when attending to customer. the room are quite comfortable.

Low B.
November 11, 2015
Royal Park Hotel
Good service, Bus shuttle service, easy accessibility to malls around the hotel

Anne V.
November 11, 2015
Hotel staff

Siang L.
November 10, 2015
Good location. Lots to do in the neighbourhood.
Location. Convenience. Room comfort
Convenient location. Best if you are there to watch opera at the Shatin Town Hall. A41 brings you to doorstep trom airport. Short train ride to Mong Kok and at TST by East Rail. Similarly close to Shenzhen by East Rail. Connected to five old and new malls in the Shatin Town Centre. Adjacent to the town centre, where there is also the bus interchange, there is private housing estate. This is also connected by pedestrian bridge and gives a different flavour for exploration. There are local eateries and markets at the residential areas that are also worth exploring. Link bridges connect all the malls, the train station and Shatin Town Hall, so there is no problem if it rains. There is also Maxim Palace restaurant next to the Shatin Town Hall. A walk along the Seng Mun river is also recommended. Room is spacious and comfortable. Staff performance, service above average. Wifi worked well. Did not try the restaurants in the hotel as there were so many choices around the malls.

Bin J.
November 08, 2015
Heavy smell of smoke
Heavy smell of smoke and pricy

Ho K.
Hong Kong
November 04, 2015
Clean and comfort
Romm is big, clean and comfort.

Fong K.
November 01, 2015
Second tine stay in Royal Park Hotel
Hotel location easy access around and shuttle service . Kid enjoy swimming pool which is cosy and not too cold room as it consist indoor and outdoor Room is spacious for quad and well maintain
Nice staff especially Mr Lewis Li and Mr Hassan who help me during my stay . This is my second stay in Royal Park Hotel glad hotel value and able to maintain good staff who put pride in their work and value customer service . Will come back for stay if I visit Hong Kong though it is a bit far but worth it. Maybe can clean curtain more often which I feel need improvement

Tammy W.
United States
October 29, 2015
Everything fine with me!
Location convenience, free wifi, nice staff

October 28, 2015
Always keep good condition for all
Confortable to stay with near restaurant, shopping center, bus n train station
We fill comfortable for all situation

Marcus Y.
October 26, 2015
Excellent Services
All staff were attentive, knowledgeable, helpful and responsive
Comfortable and pleasant