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Excellent 8.3
Based on 3417 reviews

Recent customer comments

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based on 3417 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for money 8.1
  • Food/Dining 7.5

Wendy C.
United States
July 16, 2015
Hotel is clean and the room is big.
Hotel is clean. Many restaurants around the hotel. Close to train station.
It was a comfortable stay.

July 15, 2015
Location, location, location
Location, Space & Cleaniless
Royal Park Hotel is strategically located next to Shatin MTR & connected to a few departmental stores. It is nearer to HKIA if compare with hotels in HK Island

Luff-Yim C.
Hong Kong
July 14, 2015
Clean, excellent hotel food, easy reach to shoppin
good food, comfort room, good shopping
I really like the hotel Chinese restaurant and have enjoyed excellent food! The room is spacious and comfortable, except can't find any room service for food? Easy reach to many restaurants and shopping, and there is a good concert hall within few minutes by walk. easy reach for train to the new territories and MTR

July 13, 2015
Pros and Cons
Transportation concierge, Check in/Out
Overall the family room is clean and spacious.Front counter senior staffs are polite. It was just the stingy breakfast buffet make my son sick and we decided never dine there again. Better walk 5 mins to New Town Plazza or Hilary Plazza to get Breakfast.

Lau I.
Hong Kong
July 13, 2015
Very nice hotel, location is great
Hotel Room, Location, swimming pool
Hotel is very nice, hotel room is so big as well as the bath room. Hotel located at New Town Plaza, can stay whole day shopping over there, many restaurants, nearby MTR Shatin station. I really like the swimming pool & swim many times during my stays.

Wai L.
United Kingdom
July 11, 2015
value for money, loaction and food
A very good place to stay with good food and shopping near by. Good services and clean.

Fiona T.
Hong Kong
July 10, 2015
Excellent service
clean, staff are helpful, efficient
everything is great! location is convenience, staff are efficient and quick response.

Fiona T.
Hong Kong
July 10, 2015
Great stay
great service, efficient, convinence
it was very great stay, staff are very polite, efficient, room is clean, good facilities!

Koay C.
July 09, 2015
good location
location, room is big, price is reasonable
room is big & clean. Location is excellent, near to Shatin shopping mall which has a lot of restaurant and shops.

Myra S.
July 09, 2015
Far from city,
Inside the mall, accessibility, near foodcourt
Fine but need a lot of walking