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2015
Excellent 8.4
Based on 12750 reviews

Recent customer comments

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Excellent



based on 12750 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Tang T.
Singapore
October 16, 2015
Very helpful, attentive and caring.
Very clean environment. The staff there were attentive with approach for help.
I recalled the first day when we arrived there after check-in. About an hour later, my father-in-law got lost. We approached the staff for help and they were very helpful. Later, we were advice to go to make a report at the nearest police station while the staff liaises with the staff in the mall attached within the hotel. Carmen Tam (Guest Services Supervision) keep track for us, caring about condition on whether we have our dinner or not, etc. When the police found my father in law and was late at that time. She (Carman) arranged some refreshment and food for us. Thumb-ups to all the staff, excellence in their service.

Nyuk P.
Singapore
October 15, 2015
Pleasant Stay with notable luxury
Gym, Pool, Location
Thumbs up!

WEI E.
Malaysia
October 15, 2015
Happy Stay
Clean, comfortable, big room
Good location where next to mall & MTR. Room is big, clean & comfortable.

Pauline S.
Singapore
October 15, 2015
NICE HOTEL
Nice & clean room

Trung P.
United States
October 15, 2015
Nice property! !
Cleanliness, modern decor.
The hotel was nice and has beautiful decor. The staffs were very friendly. However, our room has a strong odor of mold. We were there just for one night so didnt bother to ask for a different room. The price was reasonable.

Angela T.
Australia
October 14, 2015
Location ladies market
Average hotel
Better if rescheduling could be accommodated

Lynn O.
Singapore
October 14, 2015
Great location
Free shuttle bus, comfortable room, good location connected to shopping mall and MTR
Stay at Royal Plaza Hotel was fabulous. Spacious room. Great location connected to shopping mall and MTR. Walking distance to different markets. Will choose again on my next visit.

Joanna M.
Philippines
October 14, 2015
👍
-free shuttle, connected to a mall and, and mtr station

Teng Y.
Malaysia
October 14, 2015
Mr Teng
Cleaness/Design / Staff supports
Air ventilation very bad .

Louis T.
Singapore
October 14, 2015
Holiday
Good location, spacious room, nice pool