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Excellent 8.4
Based on 12854 reviews

Recent customer comments

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based on 12854 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Shunyi H. from China
Stayed one night in October 2014
Good location
good location
nice hotel
Reviewed April 09, 2015

ang W. from Singapore
Families with young children
Stayed 2 nights in April 2015
Useless MTR location , MOKO shopping center nothin
Cleaniness Only
Hotel staff not friendly , location OK only with a USELESS MTR station whereby change of train is a must to go out . Not very very near to local shopping area , its a distance away.
Reviewed April 09, 2015

Aida D. from Philippines
Stayed 2 nights in March 2015
Regular room hotel.
Beside Moko Mall w lots of good rest.and even foodcourt. free scheduled shuttle service to TTS and Airport Express Station , Element mall.
So so. The room is quite old now.Needs some facelift.Average room . I realized its quite far from places I am more interested in like Tsim Sha Tsui ang Causeway bay.There's construction all over the area. So confusing.
Reviewed April 09, 2015

Chew C. from Malaysia
Stayed 3 nights in June 2014
Friends and family Staying before
Reviewed April 09, 2015

Rifan H. from Indonesia
Business travelers
Stayed one night in April 2015
Reviewed April 09, 2015

charu G. from India
Stayed one night in April 2015
Neat, clean and easy access to MTR
hotel was connected to MTR station and MOKO mall
its a nice hotel and receptionists are always there to help you. They can speak English that's the plus point. MTR station and MOKO mall is connected to the station so its easy to access any place. Rooms and bathrooms were clean. all the amenities given were good and bed was really comfy. we didn't get chance to see the swimming pool as our itinerary was jam-packed. For a 5 star hotel price was pretty good.
Reviewed April 09, 2015

tiffany N. from Singapore
Solo travelers
Stayed 2 nights in January 2015
Clean and nice room
clean, near MTR, value for money
MTR is located below the hotel, + points. Clean and big room. Enjoy the bath tub. Keep up the good work
Reviewed April 09, 2015

LU M. from Malaysia
Families with young children
Stayed 3 nights in March 2014
Nice hotel
big bed, spacious room, clean
enjoyable, the bed was comfortable and room was big.. Location ok as near station.
Reviewed April 08, 2015

Sze H. from Malaysia
Families with young children
Stayed 3 nights in April 2015
Experience staying in Royal Plaza Hotel
1. Quite attentive staff in the reception area.
Not bad but not really at 5 star level yet. It would be good if they can actually reduce the waiting time for check in process. The room service reception was bad when I called. They omitted the food menu and yet this guy is asking to do get the menu first before calling him again. Sounds like I am at fault and the voice intonation is very unfriendly. To me I can rate this as sub 3 star standard.
Reviewed April 08, 2015

amor B. from Philippines
Families with older children
Stayed 3 nights in April 2015
very good hotel.
clean, good location and free wifi inside the room
huge and very clean room,they change towels everyday and clean the room everyday. they also refill bathroom things and refill also coffee,creamer and water for free everyday.location is great very near the mtr station and bus terminal. hotel is next to Moko mall wherein you can dine in at the food aroma located at the 4th flr. Very satistied.
Reviewed April 08, 2015