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2015
Excellent 8.4
Based on 12571 reviews

Recent customer comments

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Excellent



based on 12571 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

8.7 David L.
Singapore
June 26, 2014
Nice hotel stay. Big rooms suitable for family.
Clean rooms, friendly staff, next to Mongkok East MTR and Mongkok shopping area.

6.3 Narendra M.
Canada
June 26, 2014
Good location but staff at reception very rude
central location
This hotel is fine if ALL guests check in at 3 pm and ALL guests check out at 12 noon. If you have flown for 14 hours and arrive at the hotel at 11 am, completely exhausted, don't worry you will get the room only at 3 pm. The reception staff is rude and don't care if you are exhausted or not. The location of the hotel is very good and all other staff are fine.

7.3 SISCA P.
India
June 26, 2014
Not so Bad
Big Room, Big Twin Bed, close to malls
The hotel is new, room is big, the twin bed is also big, with the mall attached to the hotel. Only thing is the hotel is not centrally located in mongkok area...so it's a little difficult for us who used MTR transportation because the MTR line is mongkok east so required lots of changing in line. but overall the stay is good.

9.3 Iara M.
Philippines
June 25, 2014
Wonderful!
Clean, Peaceful, and Superb
It was awesome! The hotel itself can be an attraction already.

8 Siew M.
Malaysia
June 25, 2014
A pleasant stay for the trip.
NIce and cleanliness, safety consideration, room spacious

7.3 Rizki N.
Indonesia
June 25, 2014
Clean hotel with value for money
Clean hotel with value for money
The price is reasonable.

8.7 Wenyuan H.
Singapore
June 25, 2014
Clean
Swimming pool, city center, renovated

9 Guan T.
Singapore
June 25, 2014
Relaxing and comfortable hotel
Cleanliness, Staff and Relaxation
Easy access from the airport by taking the airport express with shuttle bus all the way to the hotel lobby. Was assisted by friendly staff for luggage just that the time taken to check in taken us about 30mins of waiting. Location was great as it was just above Mongkok East Station & takes a few mins walk to Prince Edward station and Mongkok Station. Room was clean and service rendered was excellent

9 KOH L.
Singapore
June 24, 2014
Comfortable
Location, friendly staff, spacious
Stay is pleasant as local food easily available at night near hotel.

2.7 CHENG C.
Malaysia
June 24, 2014
Hotel is ok but required deposit
Room is big, comfortable stay for family and near to MTR station
The hotel need HKD desposit although we had fully paid the room. The deposit cancelled using credit card required 3 weeks time as informed by the resceptionist during check out, which may cause me the currency loss and addiitional bank charger on FX. Really dissapointed