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Excellent 8.4
Based on 12841 reviews

Recent customer comments

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based on 12841 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Dennis U.
June 22, 2014
Not enough food centre. 93% can't speak english
Friendly staff.

Selva T.
June 22, 2014
Thoroughly enjoyable. Great location!
The service was excellent and the facilities were great. The location of the hotel allowed for shopping and food. Being close to the MTR allowed for easy movement around Hong Kong.
Overall it was an excellent! My family and I will definitely return to this hotel if we do return to Hong Kong in the future. One of the best hotel experiences we have had in a long time. In short I think there is nothing adverse we can really mention at all.

Nur A.
June 22, 2014
No comments
Ambience cleanliness accessible
Awesome and satisfying. Would definitely come back.

Lee W.
June 22, 2014
centralized location, spacious and helpful staff
spacious hotel room fir a congested cuty as Jong Kong equip with sofa and writing table, gorgeous wash room, connected to shopping mall and within walking distance to tourist shopping spots.
appreciate helpful staff providing transport guide

Sherryn C.
June 22, 2014
Comfortable stay for families with young children
Convenient location easy access to MTR; Clean and Big Rooms; Nearby to shopping malls & eateries.
Very Satisfied, surprised to find the rooms so big. Value for money.

Stephanie S.
June 22, 2014
Good hotel in popular area of town
Good access to public transport, good room space and good hotel staff
Affordable hotel with good public transport access

Mark P.
June 22, 2014
Value for money
Centrally located Acessible Convenient

June 22, 2014
Small room with no view
Newly renovated
Throughout our stay, there were consecutive nights of fire alarm which have disturbed our sleep. The room is little bit small for a family and there is hardly walking space or luggage space.

June 22, 2014
Clean, good hotel toiletries, jacuzzi
Generally, was good. However, the check-in and check-out wait time could be improved. The queue was long upon checking in. Because it was the time for us to go to our room yet, we were given a tag for us to go back again to get the room tap card. However, we have to go through the long queue again in order to collect the access card. Too time wasting. This could be streamline further.

Dilys J.
June 22, 2014
It was really pleasant and enjoyable!
The staff are really friendly and helpful, always wearing a smile on their faces. The location is ideal for people who love to shop and eat! The MTR is easy to use and brings you to many locations.
Superb, and I would definitely come back here again!