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2015
Excellent 8.4
Based on 12552 reviews

Recent customer comments

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Excellent



based on 12552 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

7.7 Joanna Z.
Singapore
April 23, 2014
Clean and modern
Nice jacuzzi, clean and modern rooms, near to Mongkok market
Was good. Our family enjoyed the pool and jacuzzi. Breakfast was adequate and good too. Just that hotel check out was very long queue on a Sunday. When we checked in, saw a bowl of finished meal left outside. Went out for dinner and came back, the food was still left there. Rather unsightly.

10 Sue J.
Australia
April 23, 2014
Excellent value for money, clean, perfect location
Close to shopping centres and good shuttle service to airport. Close to train transport.
We enjoyed our stay in all aspects. Cleanliness, location to public transport and shopping areas. Friendly staff and very attentive.

7.7 PRILLA K.
Singapore
April 22, 2014
Good 1 week stay for us family with 18 mths baby
Clean, newly renovated, near major shopping mal & street market
It was a good stay for 5 nights & 6 days, check in & check out process was fast, friendly staff, although it was not really as near city centre but there are many options and easy to access those places I.e: free hotel shuttle bus that will bring you to the TST arcade and from there the city fun begins or else the hotel just located above the Mongkok east MTR station also another easy way to get around HK. Overall it was good, don't mind to comeback and stay again in here.

9 VERN W.
Malaysia
April 22, 2014
lovely hotel
quiet, new and good design
lovely

9.3 Salah A.
United Arab Emirates
April 22, 2014
It was nice and clean hotel
Location,staff,rooms

10 Carlo M.
Australia
April 21, 2014
Awesome, best hotel we have stayed in.
Great location, customer service & hotel appearance.
Our experience was all good , we will be back in the future and I would recommend this to anyone who is seeking a hotel in Hong Kong. The staff were very friendly, helpful, pleasant , informative and always there to ensure everything was all good.

8.3 Evelyn K.
Singapore
April 21, 2014
Pretty hotel
Cleanliness, accessibility, bright
Overall of the hotel is good but the wifi is lousy. I am unable to connect my tablet, be it in my room or the lobby. I also tried using their computer but also unable to access the internet. The only consolation is successfully connecting my phone but it didn't last long too. This is definitely not a business hotel. I will have gone nuts if I was there for work.

8 Ratchada J.
Thailand
April 21, 2014
Nice and very good place to staying!
Clean, big and nice decoration room!
The place is so new, big room, nice decoration and clean! But it is quite far from shopping center. Take time to long to going to the hotel.

7 Cheok L.
Macau
April 21, 2014
clean room and comfortable
clean and near the shopping mall and also near the train station n MTR station
staff was really helpful, but when i came bk over 11pm,the attitude from the staff was really bad while she's asking my room no.

7.7 Gak L.
Singapore
April 21, 2014
Very nice hotel
Clean, large and comfortable