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Recent customer comments

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Very good

based on 5388 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.3
  • Location 6.3
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 6.5

7.3 Tsz N.
Hong Kong
December 23, 2014
A Very Good Hotel
Free upgrade, very good seaview and big room
The hotel is not near to the city center. There is a free shuttle from city center to the hotel. But it is disappointing that there is a charge on the shuttle from the hotel back to the city center. It is surprising that there is a free wifi service at the room and the speed is fast.

7.7 DING L.
Hong Kong
December 22, 2014
Ideal place for stay
Safe, clean, quiet and nice seaview

9.3 Edly R.
December 21, 2014
Scenery and near to Lido Beach. Good for swimming

3.7 Deny T.
December 21, 2014
very bad payibg shuttle bus!its far from station
clean room
Staff were rude,no hello or "please wait a second"while the staff always talking on the phone. Not free Shuttle bus service. So hated it. Its far from everywhere for God sake. If you continue charging people to get on the shuttle bus to the station, not long this hotel will loose their customers. If i werenot getting the deal from Agoda i won't take this hotel.While housekeeping clean the room they did not refill the bodysoap in the bathroom. So annoying! Going back to Hongkong, we are not coming back to this hotel!

6.7 edwin N.
December 22, 2014
nice view, clean and tidy

5 Olivia T.
December 17, 2014
The water tape of bathroom is installed improperly
Quiet, clean, lot of space in hallway

Hong Kong
December 14, 2014
The hotel is good
The view

7 Becky M.
United States of America
December 17, 2014
Some disappointment
It was clean and comfortable. Desk staff friendly and efficient. Good and free Wi-Fi.
Disappointed in a few things. They advertised 'Airport Transfer' - I asked for this, but then was told had to contact hotel directly, then was told there wasn't any. One of the main reason I chose the hotel. Also the info in the room said the buffet breakfast was until 11. I arrived at 10:15 and was almost told I couldn't have it because it was closing at 10:30. They rushed and put food away and gave no leeway for people trying to finish the meal. Very little space in lobbies, etc. The terrace/garden/poolside, etc all were either closed or not worth being in. So no place to hang when they didn't allow a late check-out and I still had hours before needing to be back to the airport.

United States of America
December 23, 2014
weather not hotel fault
staff attitude

6.7 Chun L.
Hong Kong
December 20, 2014
Nice place
Nice place for holiday, but not convenience
Not convenience but comfortable