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2015
Very good 7.3
Based on 5503 reviews

Recent customer comments

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Very good



based on 5503 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 6.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.5

Max J.
United Kingdom
February 18, 2015
Great experience
comfortable beds, quiet and peaceful surroundings, good staff.

CHING L.
Hong Kong
February 17, 2015
Not bad
Clean and cozy

Long N.
Hong Kong
February 16, 2015
Clean comfort
big room , good price , very clean

Chatchawan N.
Thailand
February 15, 2015
Clean room but a bit far from city
Clean room, nice facilities, helpful staff
I stay at Royal View for 2 nights. Room is clean and comfort. Hotel facilities are fine. However, hotel location is a bit far from transportation. Hotel shuttle bus will be needed with charged. I stay the first night in ocean view room because the booking done via agoda promotion. Then the second night I have booked via mobile because my flight has been extended. Before booking I have request the front desk for the additional charge I have to pay, she told me unreasonable price i.e. more than 2 times compare to the first booking and suggest me to book via travel agency to get the cheaper price and if I would like to stay in the same room, I have to book "Ocean view". I don't think this is the good way manage customer experience and expectation. Finally I do book "Mountain view" from agoda have need to change the room in the second night. This is not serious issue compare to hotel room, facility and price, but to sustain your services, I hope hotel management must consider to improve. However, I am happy to stay in this hotel and recommend everyone to well prepared by booking the best offer from the agency website.

Tsz L.
Hong Kong
February 14, 2015
room rather small and view just soso
hotel shuttle cost you $10 per ride but still cheaper than taxi.
It was ok but the room is smaller than expected. It took quite a long time for check in and out. Location rather remote. Still the room was clean n tidy.

lai T.
China
February 14, 2015
the room is quite small
sea view but under the bridge, small room

Joseph R.
Philippines
February 13, 2015
Good but not great
location, shuttle service, staff service
Stay was ruined only by a non-working hot water in the shower room. It was winter, worst time to lose hot water service. We reported it but due to staff not being english proficient, i doubt they understood our problem. Went out without a bath during our 4-day stay in the hotel.

Joshua M.
Uganda
February 12, 2015
getaway location
clean rooms, great staff, amenities
The rooms are clean with great service. Located near the beach. The hotel amenities such as sauna and steam room are all great for a relaxing getaway.

Kate T.
China
February 11, 2015
Nice
Nice view with polite staff

tsz W.
Hong Kong
February 10, 2015
poor service
nothing