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Excellent 8.1
Based on 3487 reviews

Recent customer comments

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Excellent



based on 3487 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 9.4
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 6.9

Herman M.
United States
February 13, 2016
A 3 star hotel with a 5-star service
Location, staff performance and cleanliness
I highly recommend this place. We had a very relaxing stay. Wifi reception is excellent. The best of all were the staff. They do everything to help and assist the guests, with sincerity. Kudos to all of them.

APRIL S.
Philippines
February 11, 2016
Nice hotel. Very accessible.
Location, cleanliness, big rooms.
Had a comfortable stay. Near MTR station and commercial establishments. Just had a problem with the aircon, not sure if it's working properly. Staff were helpful, friendly and very attentive to our needs. We will definitely stay again if ever we go back to HongKong again..

Veronica T.
Singapore
February 10, 2016
One of the best!
I was surprisingly pleased with the service at Shamrock - from accommodating to my early check-in request to changing to a room with windows, the staff never once gave me a negative reponse but were always ready & attentive to our needs. I will certainly return to Shamrock during my regular trips to Hong Kong.

Alvin C.
Indonesia
February 08, 2016
Location and spacious room, great experience!
Location is amazing as it is very close to station, room is spacious judging the fact that it is Hong Kong. Staff are friendly and helpful for any information required. Recommended for any travellers to HK.

Winston C.
Singapore
February 06, 2016
Good Service
Stayed 2 nights and wanted to change to a try a new hotel BUT the service here was really good, hence we extended our stay.

Winston C.
Singapore
February 06, 2016
Very good service and location
Was placed on level 4 and the room beside us started to smoke. As we are non smokers, the smoke bothered us alot and the staff was nice to place us in another room even though it happened at night. Location is right beside the MTR. Awesome!

Nona O.
Philippines
February 05, 2016
Best location! Friendly and excellent service.
Location is near to shopping areas. Also surrounded by food restaurants. Easy access to Jordan station! Staffs are nice and friendly :)

vicente V.
Philippines
February 04, 2016
shamrock rocks!
the bellboy was the kindest and most polite staff. he helped us get the right bus to the airport at 4am. he deserves a raise.
Truly enyoyable!

Paul C.
United States
February 04, 2016
Medium-sized comfortable standard double room
The room was clean and a good size for HK, but not big. The heater worked fine, the bed was comfortable and large enough for two. There was complimentary water, a hot shower with good water pressure, but the shower can feel a bit small if you are over 6 feet tall. I would stay here again if I get another Agoda 'inside deal' ;)

Octavius M.
Philippines
February 03, 2016
Our Stay
The location was excellent and the staff were very helpful and polite. We will definitely stay again here. The only problem was that our first room had no view (the glass was frosted and shut) and we felt claustrophobic. But luckily the reception helped us get a much better room.