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Excellent 8.4
Based on 1126 reviews

Recent customer comments

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Excellent



based on 1126 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

Pravin P.
Singapore
May 19, 2016
Annual Favourite Hotel to Stay in Hong Kong
The Sheraton is by far one of the best hotels to stay in Tsim Sha Tsui in Hong Kong. The service is always impeccable and the location is excellent.

Lorelie A.
Philippines
May 16, 2016
great location
Good

Chau S.
Malaysia
May 06, 2016
Convenient place and friendly staff
Near to shopping mall and friendly staff

Margoth M.
Australia
May 05, 2016
8
Serivice exelent

Xiaoming Z.
China
April 26, 2016
Ok
Ok

May C.
Malaysia
April 18, 2016
Great location nearby subway
location is good, besides having renovation, bit noisy in morning

Ribonnette A.
Philippines
April 17, 2016
Disappointing
Wifi is not free. Although after i told them that they were the only hotel in the world that didn't have free wifi, they gave it to me for free "this time." Some of the staff were not so nice, and it seems they can't be bothered to smile. One doorman was particuly rude and was constantly growling at my son who just turned 3 years old because he was playing around like a normal boy (he wasn't even particularly rowdy). Just playing and laughing. The facilities are old and tired. The carpets were very stained. The rooms are tiny. I have been going to Hongkong since I was a kid. I have been there maybe more than 20 times in my life. Sadly, I don't think I would ever stay at the Sheraton again. I got a harbour view room. Unfortunately there was no notice from the hotel that there was a massive construction site right in front of the harbour! Would have gotten a cheaper regular room had i known this! The view at the Sky lounge was nice though. That's probably the only redeeming factor and the cleaners were good and provided lots of bottled water and fresh toiletries daily.

Maria R.
Philippines
April 13, 2016
Good location
There were constructions going on along the harbour at the time of our travel, hence it was not the perfect location. Nonetheless, it's along Nathan Road so it's at the heart of the shopping district. The lobby is nice - on the second floor. Reception staff was friendly. Room is okay. The only disappointment is their facilities for disabled. The ramp is dependent on the mall schedule, while they don't really have any ramp on the main entrance (driveway). One would have to go through the driveway where cars pass through and most of the time, it's being blocked by cars waiting for pick-up.

Ali T.
Paraguay
April 10, 2016
Nice & Good
My First visit was in 1997. I liked the Hotel sence that time. Now we are in 2016 and will continue a guest

ROSEMARIE A.
Philippines
April 05, 2016
Good Hotel
Its a Good Hotel