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Recent customer comments

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Very good



based on 3920 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 5.9
  • Location 7.8
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for Money 7.2
  • Food/Dining 6.3

yongyi L.
China
June 01, 2014
It is far away from the shopping mall.
clean, service, confortable

michelle P.
Philippines
June 01, 2014
Nice hotel with easy access to major destinations
Clean, comfortable and easy access to major tourist spots
Our stay is pleasant and we got a nice room for a cheap price.

Fran Y.
Malaysia
May 31, 2014
Pleasant, comfy in room, simple and clean
Best location to public transport, nearby amenities , clean bedroom and good staff services.
We have a early check in , fast and easy, the shuttle bus services are very convenient to us, the counter staff are very helpful in explain the Mrt system to us, thank you all for giving us a wonderful holiday

Mindy L.
Australia
May 27, 2014
convenience to all facilities
quite, clean and helpful
good

man C.
Hong Kong
May 25, 2014
nice room but small
breakfast is nice
very near city center of Tsuen wan

man C.
Hong Kong
May 25, 2014
room small but comfort
the breakfast is good
very near city center

ENRICO R.
Philippines
May 25, 2014
Comfortable
Location was great, these were the rooms i booked first and i wasn't too fond of it. If ever you go to Silka Far East, book the room with a window. It's well worth the extra $20.

PITMO L.
Hong Kong
May 20, 2014
it is very tidy and clean, i like it very much
hygiene, location and service

Bruno S.
Brazil
May 19, 2014
gave them another chance and...no improvement
close to local restaurants, shopping areas and easy access by public transportation
arrived with 2 customers with luggages, no one helped or even opened the door to us, since the staff was busy with their mobile phones. after a chaotic check in among a noisy group of tourists that arrived shortly after me by bus, we got a sewer-smelling bedroom with humidity stains on the wall and carpet. paid more for an upgrade (not really an upgrade, just a decent room), waited for 20min with all my luggage in the humid corridor of 11th floor until they came to an agreement about which room i would go to. they would not give me the key until i pay for my upgrade and i had no credit card with me at the time. had to leave my 2 customers there and walk 15min to find an atm to pay cash. breakfast was ok, overall experience was very unpleasant. wouldn't stay again.

Cindy L.
Malaysia
May 16, 2014
Pleasant, comfortable, and convenient.
Clean room, comfortable and convenient. MTR station is within walking distance. Convenient shops are easily accessible too. Friendly hotel staffs especially Anna and Justin. Thanks for the assistance.
Pleasant and comfortable. Would definitely come back to this hotel if I ever travel to Hong Kong again. Friendly hotel staffs.