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Recent customer comments

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Very good



based on 1228 reviews
  • Cleanliness 7.4
  • Facilities 6.4
  • Location 7.2
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for money 7.3
  • Food/Dining 6.2
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Mary K. from Singapore
Families with older children
Stayed 4 nights in December 2014
Hotel service
Aircondition is good. Water heater is good as it need not require to wait long for hot water to flow in. Changed new tooth brush everyday.
The staff had sent the birthday card and chocolate to the room on my birthday. Was very nice.
Reviewed January 05, 2015

Lau S. from Hong Kong
Business travelers
Stayed one night in December 2014
Good
Room too small
Reviewed January 04, 2015

Ka W. from United States
Couples
Stayed 5 nights in December 2014
Worth to stay in this hotel although it's small
Staff attention, timely cleaning and services
My stay in this hotel was good. The staff were very attentive. I did not like the first room they gave me, and they were willing to change the room I wanted for me even though it was on Christmas eve. They also watched out packages that came for me few days after I arrived. I have stayed in this hotel twice before, and I knew the location wasn't too close to MTR. But a comfortable 10-15 min walk will get you there. But taxi is very easy to catch. There is a shopping plaza, cleaners and restaurants close by for your convenience. The room I stayed was clean, just found few spots on the carpet which was not uncommon. Only thing was that I was a bit surprised that they would charge for local calls if you use their phone, which other hotels I stayed would not. Overall, I had a good stay in this hotel.
Reviewed January 01, 2015

Yau L. from Hong Kong
Couples
Stayed one night in December 2014
clean
clean, comfortable, good location
good
Reviewed December 27, 2014

shouhuan L. from Taiwan
Groups
Stayed 3 nights in August 2014
affordable, nice location
affordable, nice location
affordable, nice location
Reviewed December 25, 2014

Yin C. from Hong Kong
Couples
Stayed one night in December 2014
Small room and not clean
Unexpected , small room , dirty , old
Reviewed December 25, 2014

Ka F. from Hong Kong
Business travelers
Stayed one night in September 2014
Small
cheap but not good
Reviewed December 23, 2014

YIN H. from Malaysia
Solo travelers
Stayed 3 nights in December 2014
Decent room, poor staff service
Clean room, shuttle bus service, 24h concierge
We arrived in HK in the early morning and were thankful for the relatively close proximity of the hotel to Olympic station (<10min walk). The room wasn't ready when we arrived but that was no problem as they allowed us to leave our luggage with the concierge until we returned in the afternoon. The room is clean but old and spartan. Carpet is stained, finishings look dated and walls are pretty thin. However, they do have everything you may need by way of toiletries (Toothbrush/toothpaste, Shower cap, Shampoo/bath gel, vanity kit etc.). A hot water kettle and complimentary coffee/tea sachets were also provided. We felt the beds were too firm, but that could be a matter of preference. Staff attitude however left much to be desired. One member of the concierge staff in particular was impatient and unwilling to explain hotel policies to us. We were especially riled when checking out, as he did not issue us a receipt, nor inform us that the holding deposit imposed on my credit card had been voided (given that they had checked the room and verified that we had not taken any chargeable items). When we enquired as to whether he could give me a receipt indicating the voiding of the holding charge, he rolled his eyes and just waved us away. At my insistence he only provided me with a copy of the initial credit card holding charge slip. Even guesthouses treat their customers better. I will not be returning.
Reviewed December 17, 2014

wai Y. from Malaysia
Families with young children
Stayed 2 nights in December 2014
location near mongkok,
location
near mongkok, 15 minuet walk to mongkok, nearby hv many hotel choice, many food or restaurant..
Reviewed December 14, 2014

HANAFIAH A. from Singapore
Solo travelers
Stayed 4 nights in December 2014
Good, decent hotel
Cleanliness, amenities, location.
Was very pleasant and pleased with the service and amenities in the room.
Reviewed December 11, 2014