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Recent customer comments

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Very good



based on 1186 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 7.2
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.3
  • Food/Dining 6.2

Yi Y.
Singapore
February 01, 2014
Clean, comfortable, convenient enough
Clean, free Internet
Located between Olympic and Mongkok station, so locations on both lines were quite easily accessible. About 10 minutes walk from both stations. Has a street with some food stalls nearby. I liked that it had free Internet, as we did a lot of impromptu searching for locations and things online. The beds were firm but not too hard, clean modern room. I requested for non-smoking but got a smoking room the first night. However, we did ask for early check in at 7am and no non-smoking rooms were available so that's perfectly excusable. We did get changed to a non-smoking room the next night. The non-smoking room was at the end of the corridor and larger than the first with a walk-in corridor, but otherwise they were the same size. Has nice amenities, flat screen tv and kettle. Might be better for couples or friends as the walk back can be quiet for solo travellers. Located around residential and community areas with public basketball court and gathering points for old folks playing chess.

Noel B.
New Zealand
January 30, 2014
the rooms are very small and the location poor
Quite, wifi, clean
Not close to underground train system, some western restaurants near by but not a great selection, would be Ok for budget business visitors

Evgeny K.
Russia
January 21, 2014
Best choice in price-quality category
Location, price, friendly staff
It was good enough especially if take into consideration the price. Clean room, small, but it is ok.

Felix F.
Singapore
January 20, 2014
Good value for money easy access to MTR
Near MTR, near local eateries, near heartland
The room was a pleasant surprise - not too cramp as in most Hong Kong hotels.

Stephanie W.
Malaysia
January 14, 2014
disappointing
fast internet, friendly staff, close to mrt station
disappointing experience. the shower curtain was not even long enough to cover the water causing the whole toilet to be extremely wet after shower. the room cleanliness was also poor. there were a lot of hairs on the carpet and the bed. the pillow cases provided have lint balls so my friend and i need to put sheets of tissues on top of the pillow before sleeping.

Yuen L.
Hong Kong
January 14, 2014
Overall is ok. Service and location is ok
Service, Location and room size is ok
Overall is ok. The room size is ok only. Smoking floor is not good. The lobby is not large enough.

Yenping Y.
Singapore
January 01, 2014
Good value
Good value, helpful staff, location
The staff were very helpful - we really appreciated their friendliness and local knowledge they shared. The room was small but we didn't have large suitcases, kept things neat and tidy and it was ok. The kettle however was leaking and we had a feeling the electrical wiring of the building/room was quite old. Yes, the airconditioning couldn't be adjusted. Even when we turned the temp down to 30 degree celsius (it was winter), it was still quite cool in the room. However, the concierge offered additional blankets and a portable heater, which dealt with the cold. Some reviewers didn't like the hard beds, but I thought they were very comfortable (hard beds are good for the back) and we literally slept like babies.

HONGMING F.
Singapore
December 31, 2013
The room is clean but the bed size is small
Clean, Fast Internet and easy to access MTR

Rafael A.
Philippines
December 26, 2013
Great experience except for the concierge staff
Very clean and with hi-speed wifi connections. The area is a walking distance to MRT, mall and very accessible to HK Disneyland, Ngong Ping and airport.
I had a great experience staying in this hotel. I like the fact that it is very near to MRT station, mall, very accessible to HK Disneyland and Ngong Ping. There are a lot of supermarkets near the area. The room service is quite fast though I didn't like the concierge staff (receptionist). They don't entertain to queries and they don't pay attention with your request. The guy just walked out while I was still talking to him, so rude!

john C.
Australia
December 24, 2013
friendly staff , easy check in - check out .
great front desk staff , very attentive and helpful , comfortable , very clean room , handy location
The only problem we encountered was the extremely cold air conditioning which could not be adjusted , so it was turned off . Generally , a comfortable hotel although rooms are small ,good access to shopping especially ladies market and night market , handy to restaurants and public transport with excellent local transit bus for guests .