arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 1210 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 7.2
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.3
  • Food/Dining 6.2

Marina V.
January 12, 2016
poor customer service especially their staff @cafe
The location was near at mtr and accessible. Nearby for tourist spot and shoppning center.
The room was a bit disappointed. At first when we entered in the room, there's a cigarette smell. Outside view was great since we're at 15th floor. Only one male staff at the receiving area was polite and good customer service tough he only open the door for us he knows how to greet and he got sincere smile.

Christine W.
January 11, 2016
Rooms are appropriate for the price paid
cleanliness, helpful staff, free shuttle service

Ricard H.
January 07, 2016
Good location
Good location

Laura S.
January 06, 2016
city stay
location, handy phone provided, good wifi
Staff were friendly, room is small but it's typical for this area of the city, room was serviced daily, handy phone was amazing a great bonus to our stay. 5 minute walk to option of two metro stations.

Marie J.
January 04, 2016
Budget stay
Location, cost, and hotel staff
Hotel is dated and the rooms are average. We were initially given a room with twin beds but upon our request, we were immediately transferred to a room with a double bed. Clean room, mattress a bit on the hard side and room size a bit on the small side. The bathroom was tiny, had to take extra care not to hit the walls when taking a shower but the good thing was the hot water that easily comes in and stays at an even temperature while you're using it. The hotel staff were all very courteous and quick to respond! Very helpful too, especially the housekeeping and front desk staff. Love the location as it was in between 2 MTR stations and close to a lot of eateries, 7-11, McD, Starbucks.

Elysabeth L.
January 03, 2016
Clean rooms
Clean rooms, good condition, free use or a cell phone
20 min. walk to flower market. Working class neighbourhood but felt that it was safe. The bed was on the hard side.

January 01, 2016
Good location for short trip to HK
1) Close to shopping district , 2) Free shuttle bus service 3) Supermarket and other food cafeteria nearby and accesible.

Phaivanh P.
United States
December 30, 2015
Awful stay
Cell phone that was free, location and good wifi.
Our stay was ok... Room/ bathroom was way to small and bed was like sleeping on a brick....awful, awful.

Tara Z.
December 29, 2015
Family Trip
Free Wifi Phone, Showers were hot, Only 7 min from MRT
It was good, beds were hard. Also, on websites they said rooms were adjoining and they weren't. That's why we gave a lower review.

chua C.
December 27, 2015
nice hotel
location,room and staff
great room service, with portable phone