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Recent customer comments

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Very good

based on 2063 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.7
  • Food/Dining 7.0

6.4 park H.
South Korea
April 07, 2016

9.6 Thomas M.
April 04, 2016
Great location and breakfast
Helpfull staff with nice new renovated rooms.

8.8 Bruce H.
New Zealand
April 02, 2016
Convenient location
I did not use the hotel facilities much as I was at appointments. It is a good location as MTR not too far, Taxi,s for across the harbour are close and there are lots of shops and eating places next door to hotel.

9.2 Mei N.
April 01, 2016
Great service
This hotel was very centrally located, but as other reviewers have pointed out - there is a steep hill up to the hotel. Not so convenient for some people. But i didn t mind. I was upgraded to a bigger room than what I originally booked for no extra cost. So instead of a standard room of 13 sq. m, I got a room that was 20 sq. m! With compliments of fruit, dessert and chocolate! That was a very nice gesture. The bed was very comfortable, and I loved the pillows! What I really appreciated with this hotel was the service. I did encountered some "problems" during my stay, and they were always very kind and helpful. The only negative thing was the so called gym. The gym room was very small, With one Bicycle work out machine and a tread mill. I wanted to run on the treadmill one day, but it "broke" even before I started... The staff said they would fix it, but I never went to the gym again during my stay. I would definitely stay here again next time I travel to Hong Kong.

7.6 Alvin T.
March 31, 2016
Good location though need to climb slope. Cleaning can be better.
The location although is to climb a slight steep slope, it is in between Jordan and Tsim Sha Tsui Stations which is very convenient. It will take about 8-10mins to walk to either station. Staff are friendly and helpful. One point to note is that we that the pillow case and bedsheets may not be changed as they are still slightly dirty. Would be a better experience if the sheets and cases are changed daily.

8 Lim T.
March 28, 2016
Nice and clean hotel
The hotel location is near to MTR and the accessible to shopping mall and eatery. Will stay in same hotel if we go back HongKong

7.2 Mary R.
March 27, 2016
Good hotel but steep climb and far from mtr.

8.4 Sim B.
March 26, 2016
Mr. Sim
Very satisfied except road leading to hotel lobby is quiet steep.

9.3 Siu L.
United Kingdom
March 23, 2016
Great Location, Comfortable Room, Friendly Staff
Great Location, Comfortable Room, Friendly Staff
I was allocated a room on 13/F, the room is very new and clean, room size is quite decent. Excellent location to Tsim Sha Tsui, the shopping area of Hong Kong. There are also bars and restaurants right next to the hotel. Staff are friendly.

6.7 Janice Y.
March 19, 2016
HK 2015
New , Clean , Good service
Too far from train station , otherwise is good