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Recent customer comments

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Very good



based on 2085 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.0

Siu L.
United Kingdom
April 20, 2016
Could not have a good sleep due to noises
Second time staying in this hotel but got allocated a room at the end of the mid-floors, noise from renovation works in the afternoon (3pm-5pm) as well as (10am-1pm) in the morning was extremely disturbing, we could not have a good sleep at all. Most hotels would allow late check out for free on a non-peak day, but this hotel charged me for that. Overall clean and good value, but may not consider coming back again due to the poor room allocation and unfriendly staff.

nattavadee T.
Thailand
April 18, 2016
Nice hotel
Room was nice. Location was great enough.

Raymond L.
Australia
April 15, 2016
great location, comfortable room and friendly staff
We checked in early in the morning without problem and was upgraded to de luxe room

Hisashi S.
Japan
April 11, 2016
Nice to choose
I often use this hotel and it was good as usul. The hotel locates at TST and you can walk almost every spot at Taipei.

park H.
South Korea
April 07, 2016
good
Good

Thomas M.
Canada
April 04, 2016
Great location and breakfast
Helpfull staff with nice new renovated rooms.

Bruce H.
New Zealand
April 02, 2016
Convenient location
I did not use the hotel facilities much as I was at appointments. It is a good location as MTR not too far, Taxi,s for across the harbour are close and there are lots of shops and eating places next door to hotel.

Mei N.
Norway
April 01, 2016
Great service
This hotel was very centrally located, but as other reviewers have pointed out - there is a steep hill up to the hotel. Not so convenient for some people. But i didn t mind. I was upgraded to a bigger room than what I originally booked for no extra cost. So instead of a standard room of 13 sq. m, I got a room that was 20 sq. m! With compliments of fruit, dessert and chocolate! That was a very nice gesture. The bed was very comfortable, and I loved the pillows! What I really appreciated with this hotel was the service. I did encountered some "problems" during my stay, and they were always very kind and helpful. The only negative thing was the so called gym. The gym room was very small, With one Bicycle work out machine and a tread mill. I wanted to run on the treadmill one day, but it "broke" even before I started... The staff said they would fix it, but I never went to the gym again during my stay. I would definitely stay here again next time I travel to Hong Kong.

Alvin T.
Singapore
March 31, 2016
Good location though need to climb slope. Cleaning can be better.
The location although is to climb a slight steep slope, it is in between Jordan and Tsim Sha Tsui Stations which is very convenient. It will take about 8-10mins to walk to either station. Staff are friendly and helpful. One point to note is that we that the pillow case and bedsheets may not be changed as they are still slightly dirty. Would be a better experience if the sheets and cases are changed daily.

Lim T.
Malaysia
March 28, 2016
Nice and clean hotel
The hotel location is near to MTR and the accessible to shopping mall and eatery. Will stay in same hotel if we go back HongKong