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Very good 7.3
Based on 973 reviews

Recent customer comments

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Very good



based on 973 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.7
  • Room Comfort/Standard 7.4
  • Service 7.0
  • Value for Money 7.4
  • Food/Dining 5.9

Song L.
Singapore
June 28, 2016
Good location
Nice hotel, cleanliness is good and value for money

Melissa T.
Philippines
June 27, 2016
Sunny Bay
Loved the location. However the lobby being at the 1st floor means hauling your luggages up the staircase.

mark U.
Australia
June 26, 2016
Stinks, Noisy, Constantly woken up
Pros: - Good water pressure. - Complimentary water every day. Cons: - Woken up at 6am by the smell of strong cigarette smoke. Pulled cover over head. By 9am I had a raspy voice and went down to complain to management. They claim it's a no-smoking floor. Obviously a guest or staff are smoking in a room and it's going through the A/C system. Continues everyday especially at 10-11pm. Finally work out it's staff who are smoking. - Hotel management indifferent in every aspect, check in, complaints, check out. Never smile. - Killed 3 mosquitoes over 8 nights. - Every time someone plugs something in the power socket you can hear it, along with them dropping their phone. - Thin walls, can hear people next door talking, laughing. - Safe had flat battery - Cleaning staff use one room on non-smoking floor; very noise talking/yelling at each other on and off from 8am till midnight. Only 3 metres from other rooms. - Woken by staff yelling/talking loudly every morning. - Constant door slamming as staff come and go all day and night. - Old a/c unit in window lets heat, smoke and noise in from outside. Make-shift wooden cut out to fit old a/c unit in (so much for re-furbished rooms). - First floor overlooks local light bus service that parks all buses on the street and under Langham Place. Constant beeping and guys yelling as buses are reversed and parked till 1 am. - Wall paper peeling off at every join. - Bathroom roof panels hanging down. - Clicking and tapping noise all day and night, maybe from pipes. - Bathroom very worn and mouldy. - Outside "Makita" sign has a spotlight that shines directly in through window. -1000 x 700mm concrete support beam in centre of room (possible block WiFi signal). You have to shuffle past it on either side. There is only about a foot on each side, so if you are over 80kg - forget it. - Wifi constantly drops out. After 3 days staff final agree they have a problem and give access to a dif

Ekaphon K.
Thailand
June 23, 2016
Worth for money
Nothing to complain for this place. Clean, Good location with fruit market next to hotel. Only thing that disturb is how to adjust warm water in the bathroom. It's cannot combine warm and cold water at the same time like only too warm or only too cold. Overall worth with money

Ng K.
Singapore
June 21, 2016
Good location, worth the price pay for
The hotel is located near to Mongkok MTR, with eateries beside. Bad point is no lift access to the check-in level. If you have big and more luggages, have to carry them up one level to the reception counter. Toilet is big but with some stains and rust on the floor and wall. Quite fine if you dont't mind. No cupboard, can only hang clothes on a handing rod. Having nice view to overlook the Langham shopping mall.

Suok T.
Singapore
June 13, 2016
Location
Good location, easy to reach & big room space.

Phatcharanan S.
Thailand
June 11, 2016
Clean and comfortable
Good service, good location, free wifi and near shopping street.

soh Y.
Malaysia
June 04, 2016
Convenient location
Location centered in mongkok, easy to find, near to restaurants

Josephine W.
Singapore
June 02, 2016
Love the location
Love the location, though the room air con is leaking a little, other than that it's good

Hung L.
China
May 30, 2016
very noise
very noise