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Recent customer comments

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based on 2176 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 6.3

Lisa L. from Singapore
Business travelers
Stayed 2 nights in March 2015
aircon in room quite powerful hence cold.
location, accomodating staff and free wifi
The aircon was not adjustable hence very cold for me. The covers n pillows have still smell of what seem like man's hair gel or cream. Tiles in shower area came off. Location is perfect. And staff is courteous and largely accommodating.
Reviewed March 08, 2015

Deidre C. from Singapore
Stayed 3 nights in February 2015
A perfectly located hotel
1)It's location is fantastic. 2) Simple free breakfast and tea, coffee is best! 3) Free upgrade
Totally loved it! It's location is so convenient and it is much less crowded than staying in Kowloon. It is near to the quaint little shops and old style provision shops too. Hotel is very near to Exit B of Sheung Wan MTR and the bus stop to A11 that takes you to the airport is just about 2 minutes walk. Saved the much more expensive fare via cab. Food nearby is fantastic but too bad the restaurants closes early at this area. The room is of a decent size and clean enough. We were lucky to have a free upgrade to its family room that has a double bed and a king bed. The coffee served from the machine during breakfast and tea is one of the best coffee I had. Glad to have chosen this hotel.
Reviewed March 08, 2015

Thomas S. from Germany
Families with older children
Stayed 8 nights in February 2015
perfect hub to discover HK Central
convenient rooms, ideal connection to transport, lots to see around the hotel
Smoking room was correted directly from staff, while malfuntioning electricity was fixed after several days.
Reviewed February 27, 2015

Thong M. from Malaysia
Stayed one night in February 2015
Spacious room and convenient location
Spacious room, friendly and helpful staffs
Overall above satisfactory as the hotel staffs are friendly and helpful to assist you to the locations that you want,room are spacious enough for 2 person as compare to most of the hotels in HK. The MTR is just steps from the hotel, super convenient. Kudos to front desk receptionist whom help us to book a taxi through phone where most of the other 3 star hotel wouldn't.
Reviewed February 26, 2015

Alex K. from South Korea
Solo travelers
Stayed one night in February 2015
second time in bauhinia
good location, best coffee, staff
good location to reach central. close to seungwan station. free breakfast. best coffe ever... staff are very kind. room is clean and cozy... ill keep choosing this hotel...
Reviewed February 26, 2015

Flordeliza L. from Philippines
Stayed 2 nights in February 2015
superb and awesome!
location, privacy and cleanliness
Reviewed February 20, 2015

Frank B. from Canada
Business travelers
Stayed 4 nights in February 2015
other people's Hair all over my room. Over priced
If going to Macau after, it is close to ferris. The staff were friendly.
Reviewed February 17, 2015

Fathimath R. from Maldives
Business travelers
Stayed 2 nights in April 2014
good location
location, central, neighborhood
the location was good for transportation, next to metro and great places to eat out, within walking distance.
Reviewed February 10, 2015

Sam Z. from United States
Business travelers
Stayed 3 nights in February 2015
Location, Location, Location
The location was convenient, close to subway and ports... The location was next to a busy highway. Heavy traffic... The location was close to banks and restaurants...
Reviewed February 10, 2015

Lynn S. from United States
Stayed 2 nights in January 2015
Very convenient stay on the edge of Central
Proximity to MTR, larger than average room, comfortable
The stay was very enjoyable, though just for two evenings. The staff mostly stayed out of the way but were very professional and the stay had no major issues. The hotel is in a great location, but the room insulation isn't great. Some drunk and loud British people getting back late woke us up at around 3am, but that's not really the fault of the hotel. Nothing super fancy, but a pretty large room for HK standards, everything was clean and up to par. Enjoyable stay and would stay again.
Reviewed February 07, 2015