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The Charterhouse Causeway Bay, Hong Kong

formerly : Charterhouse Hotel
The Charterhouse Causeway Bay, Hong Kong
Rating:

Number of rooms: 294

Location: Causeway Bay

Address: 209-219 Wanchai Road, Wanchai, Hong Kong, Hong Kong

Customer Reviews

charterhouse Hotel-wanchai,Hongkong Guest Rating: 7.3

jiva R.

Malaysia

Couple

Date of Stay: 01 Jul 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

My overall stay was good. Room service was very good,Staff were very responsive and helpful.

Resturant should cater for pure vegeratian guests.

Hotel is impressive. Service is good.Rooms are compact but mantained well.Staffs are very helpful and polite.Travel desk provided us with good knowledge of the avaiable tours. Recommeded to us ,what is best for the number of days that we were staying in Hongkong.The hotel restuarant should cater dishes for guests who are vegetarian.

LOCATION GOOD, THAT'S ABOUT IT Guest Rating: 4.7

philip Y.

Canada

Solo Traveler

Date of Stay: 20 Jun 2009

 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

Location, location as it sits between causeway bay and wanchai.

Old, bath and shower gel's smelledbad, room's need urgent updating. Small small single rooms.

Be careful and make sure your specify 2 ppl in room even if only 1. Otherwise you may get stuck with a single room and it is really depressing. Better choices available nearby. Unless you are desparate and get a really really good rate.

Good hotel, value for money Guest Rating: 9.7

evgeny E.

Russia

Couple

Date of Stay: 11 May 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

location, service, ambience

internet for fee

Good location, bus and trams to Central stop right next to the hotel, Wanchai MTR station about 7 min by walking. Rooms not very big, but that is usual for all Hong Kong hotels. Altough everything very convinient in the room. Broadband Internet and Wifi availible for fee. Good value for money, and good experience, will recommend this hotel.

Charterhous HK Guest Rating: 7.3

terence Y.

Malaysia

Business Traveler

Date of Stay: 10 May 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Hotel location

Rooms are pretty small

Charterhouse is best equated with its location, Shopping is a haven , and very good, LOcated very near MTR, and also Times Square, including night market areas. However the rooms are pretty small as compared to the general sizes of room in Malaysia. I would recommend to people who will b=have meeting and exhibition at he Convention centers as transportation is provided daily to the Convention.

basic Guest Rating: 4.3

john W.

New Zealand

Couple

Date of Stay: 09 May 2009

 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 2/10
 Food/Dining: 4/10

reasonably convenient location

needs a refurbishment

the hotel had seen better times - initial room given was not to our specifications - we asked to be moved but this could not be arranged until the following day. Overall it is a rather grotty hotel. However, staff are friendly enough and actually know how to smile and say hello. Restaurant is okay for breakfast.

CHUA , ANDRES & IMELDA CHARTERHOUSE stay Guest Rating: 8.3

andres C.

Philippines

Business Traveler

Date of Stay: 02 May 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

clean room, amiable staff

do not change guest' slippers; lacks emergency protection item like face masks for hotel guests which should be given (at least 4 pcs) to each room especially this time of A(H1N1) pandemic flu.

overall, Charterhouse Hotel is a good choice for travellers especially those attending the HK Fairs.

Travel tip : just a few minutes walking to the fair. conveniently good for businessmen attending the Fairs. Food in nearby restaurants are ok. near Mcdo, KFC , drugstore and convenience store like 7/11

Review of Charterhouse Hotel in Hong Kong Guest Rating: 8.7

tara W.

Canada

Solo Traveler

Date of Stay: 02 May 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

The hotel room was clean and comfortable, the hotel itself was in a good location. The staff at the front desk were helpful when I asked them questions.

I did not really see any areas that need much improvement.

I had a really nice stay in Hong Kong thanks to the Charterhouse Hotel. It was easy to find the hotel and the surrounding area had enough restaurants, interesting sights, and cafes within walking distance. The hotel staff answered my questions quickly, such as when I wanted to know how to get to the Big Buddha or when I needed a taxi, and they wanted to make sure my stay was comfortable. I am glad the room had temperature control and a variety of stations on the television. Overall, I had a positive experience for a decent price and would recommend the hotel to others.

Sightseeing/Attractions Tip : I did not have to use too much public transportation while in Hong Kong. If you exit the hotel and walk in the general direction of the water, you will easily find your way to the ferry terminal and bump into many restaurants and other things on the way!

Charterhouse hotel HK Guest Rating: 6.7

ning L.

China

Solo Traveler

Date of Stay: 01 May 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

convenient location to times square

small room

convenient location to times square, but small room, service is average

Charterhouse Review Guest Rating: 7

wayne T.

Canada

Solo Traveler

Date of Stay: 01 May 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

I have stayed at this hotel many times. If your budget allows stay on the executive or S floor. Staff are friendly and helpful.

standard rooms are quite small, bedding is dated and not very comfortable

Bed bugs my first night this trip I was upgraded to executive floor, when this was brought to there attention. Staff are friendly and helpful. I have stayed at this hotel many times and find it to be clean and quiet. great location 15 minute walk to Hong Kong Convention centre, MTR close and convenient, Time Square 5 minute walk

charterhouse Guest Rating: 8

nicholson O.

Philippines

Business Traveler

Date of Stay: 15 Apr 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

walkable MTR, more restaurant near the place

internet has a fee,

Quite good hotel Guest Rating: 7

danglam N.

Vietnam

Couple

Date of Stay: 02 Apr 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Good location, near Time Squares, restaurant, market... The buffet is quite good. The staff is friendly and helpful.

Room is quite small and there is no different between superior room and standard. I can not recognize even I stay here for 5-6 times. I borrow the iron board and it's terrible, old, damaged (maybe the reason is: it's free to borrow)

This hotel is suggested for shopping purpose. In the city centre so you can easily go to any destination in Hongkong. Quite good hotel. I still stay here in my next trip.

Shopping Tip : Good for shoppping.

A good hotel. Guest Rating: 6.7

hungsinh T.

Vietnam

Business Traveler

Date of Stay: 17 Feb 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Good location, near Time Square, the staff is good too.

Room is quite small even with the deluxe room.

I suggest this hotel for those who want to go shopping in Hongkong. It's in the city centre, near shopping mall, near many restaurants.

Shopping Tip : Near shopping centre, restaurant, market...

Charter House at HK Guest Rating: 8

ratsiri V.

Thailand

Family with older children

Date of Stay: 03 Jan 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Reasonable price and good location

small room

I stay 3 days in Charter house on the new year.. The place was grate location just 5 mins to MTR and the room is comfortable.. We also could bought the Disneyland ticket here in advance without any futher charged from the hotel.. so, it was really make us travel there more easier and no need to wait for the queue at disneyland... There also very near to Timesquare and I experienced the countdown moment there.. and the price is not high comparing with other hotel near by

Terribly old and worn Guest Rating: 4

moh W.

Singapore

Couple

Date of Stay: 01 Jan 2009

 Value for Money: 2/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 4/10

Friendly service.

Tiny rooms. Very old. Terrible beds.

Upon entering the hotel, the lobby looks quite ok and clean. After going up to the hotel room, we were dismayed by the condition of the room. We booked a Superior room. The wallpapers were peeling off. The TV did not work. The bathroom was badly stained. And we got 2 tiny beds instead of a double bed for a couple on a honeymoon. The condition of the beds were so bad that we can even feel the bed springs poking into our spines. The only saving grace was that the hotel staff were quite polite and the hotel is at a walking distance to Time Square.

Decent Bang for the Buck Guest Rating: 7

timothy T.

United States

Couple

Date of Stay: 30 Dec 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Room is comfortable and clean.

Bathroom could be cleaner.

For the money, the hotel is not bad. I wish I had known to request a non smoking room when I made my reservations. Unfortunately, the front desk told me that the hotel was all booked and offered an "air treatment" which was couple shots of air freshener that did not do much. Overall, the room was decent for the money and for the clean freaks, it was also clean enough.

Hotel Feature Tip : There are some shady bars around the hotel on Lockhart Road.

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