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The Cityview Hotel

23 Waterloo Road, Kowloon, Mongkok, Hong Kong (Show on map)

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Hotel Area: Mongkok Number of Rooms: 422
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2183 reviews

Value for Money
7.5
Location
9.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (2183)
Steven K. Couples Australia, June 25, 2012
Nice, modern & clean.

Handy location to shops, restaurants & subway only 100mtr away.
10
Had to stand by from 10 till 12am for the room to be cleaned before checking in - even though the room was empty. On 2 occasions we had to ask for soap after the room had been cleaned. The hotel is very central, the staff were very helpful & courteous. I would be very happy to use this hotel again.
Auyeong Y. Families with older children Malaysia, June 24, 2012
Cosy hotel but with a quaint stench

Spacious room, complete room facility, great housekeeping, concierge & staffs
7.7
My stay was quite a pleasant one except the fact that there is a weird stench ( not exactly unbearable) but neither is it that pleasant to be circulating in the room. Apart from that, it was an enjoyable one as the staffs were very helpful with directions when it comes to places and food recommendations. Overall the hotel is clean and my hotel room is spacious as I was upgraded to a deluxe room instead of my pre booked standard room. Plus point to them. The location of the hotel is just a three minute walk away from the MTR station which made it so easy for me to travel around.
Shopping Tip: Pick this conveniently located hotel if you are looking for a hotel that is value for money
Lim S. Couples Singapore, June 22, 2012
Great location

Great location if you take the bus A21 from the airport.
7.7
Overall nice, but there is no bath tube in my room even when I requested for one. And I had some nasty bed bug bites......
Lay P. Families with young children Singapore, June 22, 2012
Convenient Location but Musty rooms

Convenient Location
5.3
I was disappointed with the room although we got an upgrade. We were greeted by an old musty moldy smell upon entry to the room. The pillows smelt bad too. Overall it was tidy but aged.
Marcus L. Business travelers Singapore, June 21, 2012
Great location with clean rooms

Great Location
7.7
pleasant stay. near to mtr, easy to travel around hk. near to amenities and restaurants.
Teresa C. Families with older children United States of America, June 21, 2012
Dirty hotel room

none
3.3
The room is smell and bathroom is mildew everywhere. I can't believe this is a 4 star hotel. No recommend for any one.
Norman M. Solo travelers United States of America, June 20, 2012
great hotel but no free internet

location, clean, friendly staff
9
The hotel charges per hour for internet use while some others in Hong Kong provide free wifi.
Shopping Tip: the hotel is very close to the night market and upscale shopping malls.
Karin L. Couples Singapore, June 19, 2012
Great hotel with excellent service

Location
9.7
Walking distance to ladies market and train station. Friendly receptionist
Huishan L. Couples Singapore, June 16, 2012
Great location but extremely small toilet

Great location, clean hotel
7
Hotel location is great, it is just a few seconds walk from the nearby MTR exit and a couple minutes walk from the Ladies' Market. Only cons is the toilet being very small. Much smaller than the room I got during my previous visit 2 years ago with the same hotel, same room type.
Seah L. Couples Singapore, June 16, 2012
Great location but a little under maintained

2 mins' walk to Yau Ma Tei MTR
6.7
We stayed 2 nights in the Cityview. They upgraded us to a Premier room on the 19th floor. The room is spacious but the furnitures looked old.

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