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Very good 7.6
Based on 2472 reviews

Agoda Verified Reviews

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Very good



based on 2472 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.2
  • Location 7.4
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 8.0
  • Food/Dining 6.4

7.3 Elana K.
United States
May 30, 2013
Good location. Nice room but nickel and dime you
Location, room, bed
Nice room, good location. Just felt nickel and dimed on every extra... had to pay extra for breakfast (when room wasn't that discounted), wifi, and extra bed for child.

7.7 Satish T.
India
May 28, 2013
Centrally located, good staff
Location, staff ready to provide guidance for local site seeing
In a nutshell, my 5 nights stay in YWCA Garden view was decent. The hotel is located in a good place, a taxi would cost you just HKD 20 from either Central or Hong Kong station. However, my concerns were as below: a) Prior to my arrival at the hotel, I had sent an email inquiry regarding the Kitchenette in the room and it was confirmed to me that there is a Hot plate we could use in the Open kitchen. However, we discovered that there is nothing of that sort that can be used by the people staying in the hotel. Due to our (primarily my 5 year old boy and I) having special dietary needs, the absence of any Kitchenette facilities in the room, we really had to struggle for food, needing us to look for Indian restaurants (vegan [self]and only chicken rice eating child) all five days, which was very troublesome b) Lack of free internet facility : Visitors like me are in the hotel room primarily to sleep and take a shower. During these few hours, we would like to use the Internet for the preparation for next day's visit etc. The hotel has Internet however, they charge HKD 100 per day which I felt is exorbitant. A HKD 25 per day would have made pay for it and use all 5 nights I was there c) Lowest sized room I have ever stayed in : This was my first visit to HK and any country in South East Asia. However, compared to the room sizes(from my previous travels to US, UK and South Africa), this has been the undoubted lowest sized room. It would not be unfair to say that it was barely there to stay with a 5-yr old cranky kid in the night.

5 Jose F.
Portugal
May 27, 2013
Unpleasant staff, false free wi-fi, bad location
Unpleasant staff, false free wi-fi, bad location
The staff was unpleasant, always trying to avoid giving some help; they were also not polite. They say that they have free Wi-Fi in public areas, but when you arrive you are immediately advised that you need to make a consumption of at least 80 HKD to have free Internet - a strange concept of free internet. the location was bad in my opinion: its very hard to go by foot, very hard to get a cab and not easy to get a bus. I will not stay there again for sure.

7 Howard K.
Netherlands
May 26, 2013
effective good place to stay and to do my business
location, clean, rooms

7.3 MUI K.
Singapore
May 25, 2013
A good place to stay as it is value for money
location, staff and clean

8.3 Philip B.
United Kingdom
May 22, 2013
Good comfortable hotel in accessable location
Clean rooms, friendly staff, adequate location
The hotel was clean, friendly and helpfullstaff, room size adequate by Hong Kong standards, near to Peak tram entrance, easy and cheap taxis always available.

7.7 Sung P.
South Korea
May 22, 2013
clean hotel
clean and garden view, reasonable price

6.7 claire H.
United Kingdom
May 21, 2013
good location for ferries and access to the Peak
close to local transport, clean, good staff
The swimming pool was closed, which the website failed to mention. The hotel staff were friendly although they didn't explain to me how to access the gym. When I used the gym, my pass wasn't working and so nobody on that floor could help me. I wasted alot of time going up and down. For the price I paid it wasn't worth it because there was no internet access. The hotel is next door to a petrol station and the shop is so much cheaper than the drinks in the hotel. The location is probably the only reason if I stayed there again as it's close too the station and ferries.

6 Hang T.
Macau
May 20, 2013
nice room
nice view, clean, perfect for shopping

4.7 TAKAHIRO H.
Japan
May 18, 2013
Not so romantic mood we expected as a hotel's name
Located in very quiet district and near to the Victoria peak and not so bad place to pick up a taxi