arrow-up-icon Get points on your miles program!
Back to hotel info

Very good 7.7
Based on 2044 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2044 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 6.7

7.3 Chi C.
China
January 22, 2015
Great stay
Lobby looks great, size of room is reasonable, staffs are nice
Although the location is a bit far from mass transportation, but it is clean and clear, comfort and relax.

6 Hui S.
Singapore
January 20, 2015
Comfortable
Hotel staffs are friendly
Satisfied

4.7 Justin M.
Australia
January 18, 2015
Really Disappointed for the price paid.
It was near the station and the from overlooked the harbour
Disappointed. I was upgrade from a city view room to a harbour view room. However when I arrived, my room had vomit on the bedhead. They had moved me into another room when they did not clean it after advising them the bed head needed a clean. The bathroom was small and the hotel was not conveniently accessible from the shuttle bus drop off point.

8 Murat G.
Turkey
January 17, 2015
NEAR BARS
Very close to convention center and night life area...
İt was good. I can not say bad things

5.3 Jerry T.
Singapore
January 13, 2015
I opened the room curtains and I see a blank wall.
Cleanliness,
The room was clean but the view sucks. Opened the curtains and all I see is a blank wall.

8.7 liang Y.
Hong Kong
January 13, 2015
the price is acceptable and the location is good
price,location,staff

9.7 Sven S.
Germany
January 13, 2015
Great location and spacious rooms (for Hong Kong)
Room size, location, clean
Warm welcome, clean hotel, helpful staff, good location, spacious rooms. Good view over the harbour (if you book harbour view) 5 minute walk from Wanchai Subway station, easy to reach to reach by one of the many elevated walkways.

6 DEBRA P.
United States
January 12, 2015
needs updated & cleaned
staff hailed taxi as needed - doorman extremely cordial - room a bit larger than normal for area - bedding and pillows very soft and comfortable as we requested
in the lobby you felt as though you were excessively monitored (more than some hotels in the area) - a bit unnerving - the carpet was filthy and the bathroom had a strong urine odor - i had maid re-clean but could not rid strong urine odor. the hotel could easily be upgraded to the 4-star it very probably once was with carpet shampoo and/or replaced & furniture cleaned. as with many hotels in the area, they just keep going day to day without upkeep. did not eat any meals there, however, the menu looked sufficient. we depend on agoda to properly rate these hotels prior to approving the pricing and we find most of agoda's 4-5 star hotels are no where near that. many do not even have elevators (at resort areas). multi level hotels have elevators, otherwise they are motels and should be listed as such. when there are multi levels and no elevators, this should be disclosed, especially for seniors and those who cannot climb stairs or may be bound to a wheelchair/handicapped. you have already paid your money and many hotels tell you they have no floor levels rooms available or none available for several days. this needs to be addressed.

6.7 Lori H.
Canada
January 12, 2015
okay
cleanliness, staff assistance, nearness to public transport
Satisfactory

10 syed I.
Malaysia
January 02, 2015
The best
Great room, clean, good services
Fantastic