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Recent customer comments

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All reviews (4317)

Business travelers (1368)

Couples (1280)

Solo travelers (736)

Families with young children (333)

Families with older children (249)

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Very good
7.7
based on 4317 reviews
Hotel Condition/Cleanliness
7.8
Facilities
6.9
Location
9.2
Room Comfort/Standard
7.4
Staff Performance
7.5
Value for Money
7.3
Food/Dining
6.8

7.7 Rita D.
United Kingdom
June 15, 2013
very nice location lots of activity do
location, great restaraunts, convienent
nice location, nice staff, graet restaraunts near by, only room were little small, rest was perfect.

8.3 jaslyn K.
Malaysia
June 14, 2013
easily access with public transport
easily access to meeting places, comfort bed maybe we are too tired after work and clean

6.3 Jane R.
United Kingdom
June 15, 2013
Great location
Location location location

8 Douglas C.
United States of America
June 11, 2013
Great location, kind of small rooms
Close to transportation, friendly staff, great location

6.7 Matthew S.
United States of America
June 11, 2013
Trouble free
Location location location

7.7 Margaret N.
Australia
June 11, 2013
very comfortable,convenient
club room, convenience, no fuss

7.3 Wayne E.
United States of America
June 10, 2013
Excellent location newly remodeled, but small room
Location, Modern design, Upgraded room
Good check-in but check-out took more than 20 minutes. They had 2 concierges, 4 bellhops, and 2 supervisors doing nothing, but the 3 people checking people out had a line more then 20 people deep. My checkout took over 10 minutes after waiting more than 20 minutes, and it was only to pay for the internet. Rooms are very nice but small. Bed was a bit hard. Bathroom is very nice. But I still must wonder why no wireless internet?

10 Nicole H.
Australia
June 11, 2013
Fantastic great staff and hotel
Staff location room
I loved it the best hotel I have ever stayed at. The staff were friendly and very helpful from directions to check in and out. I would recommend it for anyone to stay and will be looking forward to staying there again

7.7 YEO G.
Singapore
June 17, 2013
Will stay in this Hotel again during my next visit
Location, Friendly Staff, Reasonable Hotel Rates
Hotel is in a nice location, with friendly staff and great nearby restaurants. MTR is just few steps away from the Hotel. Duty Free Shoppers Galleria, Harbour City Shopping Mall, Star Ferry, the China Ferry Terminal, Victoria Harbour, Star Avenue, Space Museum, Hong Kong Cultural Centre, Hong Kong Museum of History , Star Ferry, Clock Tower, Kowloon Park, Harbour City Mega Shopping Arcade, Park Lane Shopper's Boulevard the is a short walk from the hotel.

8 Kathryn P.
Australia
June 18, 2013
worth upgrading to club room
location is superb. Just step out of the door and you are at an MTR station. We stayed for 4 nights in a deluxe room and returned a week later to a club room. It is well worth the money for the upgrad