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Very good

based on 4430 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.6
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.8

Kenny L.
January 27, 2016
Room size very small
Location staff and facilities perfect and excellent
The room was small, even by HK standards. And charging for wifi access isn't really on!

Lalita B.
January 26, 2016
Good location but very small room
+ Very easy to access to shopping centre + Convenient + Very good service especially the concierge - Small room and bathroom - No free wifi provided

Jun M.
South Korea
January 26, 2016
they charge wifi fee. I paid $60 us. but good accessibility.
they charge wifi fee. I paid $60 us. but good accessibility.

Vinita A.
January 25, 2016
Nice but small room
Good location
Comfortable, Clean and safe

Adrian K.
January 25, 2016
Great location, great stay
Very close to all the locations for my business trips. Staff are helpful and rooms are tidy.

January 24, 2016
Good location
Good location
Good location hotel. Internet is not free.Room is small

Jason S.
January 22, 2016
Good location hotel with bad ownership.
Good location; friendly staff; value for money.
1.Rooms are tiny. You feel it and it is crowded if you are with another person (the largest bed option is a double). 2.Television facilities are outdated. The set up is as old as a VCR (tapes) system. The screens are small, square, and low quality. You will prefer watching movies on your laptop or phone than to watching them on their system. It is an embarrassment to their brand amplified by the limited and garbage movie selection. 3.For a business hotel the laundry facilities are abysmal. If you submit your laundry late or a quick pressing (which is important for meetings etc) it takes over 24 hours to get it back, with the express facility (at an additional 50%) it still is incredibly slow at 12 hours. This is ridiculous for something as simple as pressing. This really should be addressed because it is very important to guests which step off a plane and have meetings (same day). 4.The food is incredibly limited. A very little selection, however the food is very good. 5.Room Service never pick up the phone. There may be some issues with their phone facilities as EVERY TIME I called Room Service, it was ringing for 3-5 minutes before I gave up and hung up. For each order I had to call the lobby, who would then call Room Service to call me back. This is silly. Fix the problem, do not ignore it because it may cost money. It is unprofessional. 6.The wifi is a joke in 2016. It is INCREDIBLY slow and costs me $150HK each time I want to connect (24 hours). Its tolerable if I could connect all my devices, however its limited to 2 devices. Why? This is ridiculous. It should be FREE/part of the price of the room and capable of connecting at least 5 devices. It is clear that management is squeezing you and has cut corners. The management let this hotel down, they are clearly trying to squeeze every dollar from customers and cut corners wherever possible, it shows. I will only stay here again if these issues are addressed.

Paul T.
United States
January 22, 2016

sajid M.
United Kingdom
January 21, 2016
It was terrible, the place is so small it's unbelievable, photos make it look like a big room but far from it. I've stayed at 3 star hotels better than this place it's a pure rip off, and they're charging £20 dollars for wifi

John A.
January 18, 2016
Happy stay
location value for money ànd close for shopping
Excellent but should provide wifi in the rooms for free