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Very good 7.7
Based on 4351 reviews

Agoda Verified Reviews

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Very good

based on 4351 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.8

8.3 Mah N.
Brunei Darussalam
November 15, 2015
Value for money
Hotel is at good location , easily can find food, shopping, next to HSBC bank, few steps to MTR station ., room is clean n staffs are friendly .
Fantastic and really enjoyable as shopping trip and as well as sight seeing

5.7 Yvonne L.
November 14, 2015
The hotel staff were kind and friendly
Well, we were given a super single bed (smaller that queen size) even though we chosed 2 twin beds thru your website. The receptionist said that 2 weeks ago the bookings for twin beds were already taken up. We didn't have good sleep bcus the room was too cold.(Weather outside was 27 degrees Celsius and we sleep in air-con rooms everyday back home) Furthermore, the temperature switch/regulator was not functioning at all. We had to switch off the air cond instead and the room soon became stuffy.

5.7 CHEN J.
United States
November 10, 2015
Needs Update
location location location
The key did not work the first time, so I had to go back down to the lobby. The second set still did not work, while waiting for the elevator to go down to the lobby, I overheard another guest experiencing the same problem. Got the third set, went back up to the room, still does not work. Went back down again, they said it's odd. Waited for 10 minutes, then they told me they will switch me to another room. It was a room one floor above. After flying for 11 hours, this is quite a pain. Maybe Kowloon Hotel need to update their locks! The hotel is situated in a very convenient location, even though the rooms are quite small, but I am willing to accept because of the location. I hope they will spend some money to improve on their hardware, and training for their staff for disaster recovery!

7 Eddie P.
November 10, 2015
Business hotel
Location, food and entertainment
Quite convenient and good local food everywhere.

November 10, 2015

9.7 Siah T.
November 06, 2015
good hotel
club level is good

6.3 Liz L.
November 02, 2015
Room too old needs to refurbish
Room size friendly staff and location
No gym is a big turn off

November 02, 2015
please allow your customer use wifi without charge
Nice location

7 Wendy L.
November 02, 2015
Great location, lousy breakfast
Location, room and value for money
Great room - small but functional and modern. Breakfast buffet is not worth it.

7.3 MOON N.
October 31, 2015
Very good location
location, accessibility, cleanliness
Generally okay, especially the fantastic location next to the MTR station. However, very disappointed that the hotel charge for wifi internet services. Would expect such simple service to be included as part of a 4-star hotel.