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Recent customer comments

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Very good



based on 4430 reviews
  • Cleanliness 7.8
  • Facilities 6.6
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 6.8
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Teresa H. from Philippines
Solo travelers
Stayed 3 nights in December 2014
Convenient Location
Accessibility
Best location as it is central to everything. The AEL shuttle stops right in front of the hotel. We stayed in the Club floor as you can check in on the 17th floor away from the big tour groups in the lobby. Entrance to the room can be a bit narrow and walls are thin, you can hear people on the other rooms. But overall a good hotel specially if youre after convenience.
Reviewed December 18, 2014

Shirley W. from Canada
Business travelers
Stayed 5 nights in December 2014
Good choice
Great location, reasonably priced, value for money
Good, will stay here again in the future
Reviewed December 17, 2014

Wanchai B. from Thailand
Families with older children
Stayed 3 nights in December 2014
It's better if wifi is free for guests
Accomodation clean service
Cool but it' ll better if wifi is free of charge for the hotel' s guests
Reviewed December 17, 2014

Wilawan P. from Thailand
Solo travelers
Stayed 2 nights in December 2014
Great location
Location
Reviewed December 17, 2014

Arman V. from Philippines
Couples
Stayed 2 nights in December 2014
bang for the buck
location, benefits, staff
It was a wonderful experience, staff was great and the location was smack in the center of the city
Reviewed December 16, 2014

LAI X. from China
Groups
Stayed one night in May 2014
good location, convenient for traveller
location, clean, shuttle bus to airport
Reviewed December 15, 2014

Tom T. from Singapore
Couples
Stayed one night in December 2014
Good location
Location, Location, and Location
Stay in the hotel is good. A little concern with the bell service on giving direction for the Airport Shuttle service. We have to checked with a senior staff (in the lobby) to know where is the waiting place.
Reviewed December 15, 2014

Shum S. from Hong Kong
Couples
Stayed 2 nights in November 2014
nice hotel
perfect location, nice staff and clean room
Reviewed December 14, 2014

Ian P. from United Kingdom
Solo travelers
Stayed one night in December 2014
Check-in at the Kowloon Hotel
Location, Location, location
I regularly stop over for the night when I visit Hong Kong from Shenzhen for banking or medical appointments. The Kowloon Hotel is my preferred hotel mainly because of its situation between Nathan Road and the Ocean terminal. It is also easy to get to the MTR or to the Star Ferry if you wish to go across to Central or Wanchai and beyond. I have been using the hotel for about 8 years and never had any complaints. They have had a major renovation over the last two years and I notice that the rates have inceased but this applies to all hotels in HK. One irritation is that the checking - in procedure can take quite soon time. Even leaving it until 3 or 4 pm usually entails waiting in a substantial queue. If I find that I will be waiting, I tend to leave my bag with left luggage and go and get my business sorted before returning to check-in later. This is not ideal because I have usually come across the border from China and taken the train into TST and I would have liked to freshen up before traipsing around HongKong. Otherwise the only other complaint was that they tried to charge me for a bottle of water from the minibar. Cunningly they leave four bottles of water in the minibar and the two complimentary bottles on the counter. I do hope that this is not a deliberate ruse. I will continue to use the Kowloon Hotel so do not make it too popular thyen I will not have to queue for check-in!
Reviewed December 14, 2014

CHIA L. from Taiwan
Solo travelers
Stayed one night in January 2014
Good
Location good
Reviewed December 14, 2014