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Recent customer comments

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Very good

based on 4431 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.6
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.8
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Zoey R.
United Kingdom
November 10, 2013
Great location, Quiet, Clean, Good Value for Money
Location, Clean, Price
The hotel was just what we needed, clean room, comfortable bed and great location. We had a good night sleep here. There is also a couple of Irish bars, supermarkets, shopping malls nearby.

November 09, 2013
Fantastic stay!!!
Great room service, easy access public transport, fast check out
Kowloon hotel always our favourite hotel in Hong Kong. We just love it. We always stay here anytime we can.

Chuen C.
November 08, 2013
Location Location Location
Great! It would be perfect if it comes with free wifi.

November 07, 2013
Wonderful and delighted!!!
Location, location and location
Excellent, for the last few years that i have been traveling i have always stayed at this hotel and i still find this as the best placed hotel to see the city, coming from Airport via the Airport express train and then the complimentry shuttle service to all hotels including Kowloon hotel gives you the head start. Tsim Tas Shui station is easy accessible via the basement walkthrough and everything is within proximity. Just love the location!!! The hotel rooms are small but comfortable and nice, but why would you want to stay inside the room when you got so much to do outside.

victor B.
November 04, 2013
clean room,great staff,good food
it great to stay in this hotel centrally located for me to completed all my meeting. food is great at this hotel and internet access is good.

Andreas W.
November 04, 2013
A happy return!
Location, well renovated and fantastic service
A great happy return to a hotel that has been well refurbished/renovated. It is a hotel that is used by Singapore Airline for its crew and so that alone speaks volume about its merits. But even without that, this hotel is in a great location, direct shuttle from Airport Express Station (kowloon side), door step access to MTR and buses, shops, restaurants and the list goes on. Would recommend this hotel to business or tourists type.

Madeleine C.
United States
November 03, 2013
extremely small room,inadequste space
excenlite location.
small rooms not enought space to walk around,no chair to sit except the beds. no place to put the suite case. extra charged for Wi-Fi.unable to sit in the lobby, because there aren't one. can't use the internet in the coffee shop had to buy minutes. inly havwe five small tables. poor service at the desks.breakfast is extra charges. so if I have calculated the extra cost and the comfort. I would have to stay at the other hotels. the superior room I booked for ended on the bottom floor. so superior doesn't meant to be good.

James T.
United States
November 03, 2013
Room was extremely small, no hot water in shower
Location, proximity to Hop-On, Hop Off Bus for Sightseeing and to Ferry Boat
As noted above : Value received for price paid was not acceptable. Room was tiny and no shot water in shower area.

Marcel N.
November 02, 2013
Great location with easy access to shopping malls
Clean, comfortable and great location

Chu Y.
Hong Kong
November 02, 2013
Ok hotel for the shopping traveller
Location, public transportation access and close to restaurants
Overall ok. It is definitely a hotel for the traveller as hundreds of mainland travellers arrive everyday.