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Recent customer comments

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based on 1443 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.3

Elizabeth T.
June 07, 2016
Pleasant stay but more training required for staff.
More training required for the reception staff. Throughout our stay of one night, we were required to go to the reception three times just for their staff to take down our credit card number because they forgot to do so when we checked in. The first two times that we were there, the staff was not aware of any problems even after checking the system and another colleague. We received a note tucked under our door and brought it to the reception the third time, then they realised what the problem was. However, the stay at The Langham was pleasant. Just hoping the hotel could provide more training for their staff.

Aszuad Z.
June 07, 2016
Next time

Aszuad Z.
June 07, 2016

Brunei Darussalam
June 06, 2016
Everything great except Bellboy service
Everything in this hotel was amazing from the people (Esp Charlie Fung from the front desk) to location however the bell boy service was a complete let down where I asked for another luggage tray but she never followed through with it and told me that I had to sort it out myself and carry my luggage myself! Never have i stayed in any 5 star hotel where I was told to carry my own bag or not given a luggage tray when asked.

South Korea
June 03, 2016
excellent staff
Good staff with care. Ice was filled in ice box every evening. Good location right next Harbour city mall.

Harley T.
May 26, 2016
A great hotel
A perfect place to stay for shopping

Sijie W.
May 23, 2016
cool hotel with good location
the hotel is nice but then it is slightly old. overall it is clean and its location is great

May 20, 2016
can be best, perfect location
If you want stay a Kowloon is perfect location

Jacqueline C.
Brunei Darussalam
May 14, 2016
pretty hotel
perfect location, always my first choice when in hk, was a little dissapointed when they closed the shop in front and wouldn't entertain me as i was informed by the receptionist upon check in that if the shop was closed and i needed something the guys at the concierge can open it up for me.

Hendra S.
May 09, 2016
Best hotel in tsim tsa hui
This is one of the best hotel in tsim tsa hui,location is up the mrt and close to mal too.