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Excellent 8.3
Based on 4346 reviews

Recent customer comments

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based on 4346 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.8

Yanting C.
Hong Kong
November 23, 2015
Cleanliness convenience cozy

Jenny L.
November 23, 2015
affordable Boutique Hotel
Location, Food, Rooms
Pleasant as always.

Chow G.
November 17, 2015
Great Location,Friendly Staff
Location,Friendly Staff,comfortable room
This is my second time stay in this hotel and will come back again.

Stephanie S.
November 16, 2015
Highly recommended
Nice decor, near restaurants and shopping

Stephanie S.
November 16, 2015
Multiple return trips to this hotel
Hospitality, artistic decor, smartphone provided

November 16, 2015
Over price
The room is small and the bed is small than Queen size bed and not that comfortable. Air-con temperature can not be adjusted and it is too cold. I requested to change to another room but was told the rooms were fully occupied so they sent me a portable heater instead.

Donna P.
November 14, 2015
Good but definitely not 5-star.
The staff were very courteous, pleasant and helpful.
Bathroom tiles need to be scrubbed well. Room and curtains need to be vacuumed. I booked a room thru agora with the condition that said triple sharing did not require an extra bed as it was included. Much to my surprise, I was billed two nights for an extra bed that I did not need or use and no refund was given.

Vishal K.
United Kingdom
November 14, 2015
good price for short break
check in process, staff, decor
great as always but the showers are not what you expect from a 5 star hotel. to have a plastic shower curtain that sticks too you whilst you wash is annoying to say the least. away from that, good hotel

Ganbat S.
November 14, 2015
Room comford cleanin

Gary T.
November 13, 2015
Quaint Queen
Location, decor and service
Though not a large hotel, it certainly lives up to its name of Small Luxury Hotel.