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Excellent 8.3
Based on 4345 reviews

Recent customer comments

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Excellent



based on 4345 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.8

Jakapan P.
Thailand
December 19, 2014
Good bed and breakfast
bed, breakfast, staff
it is a little bit far from Subway, but can walk. There are many restaurants but they are more expensive than other locations with the same quality and quantity. Shopping is very easy and you can find whatever you want around hotel.

Stephanie S.
Singapore
December 11, 2014
Boutique hotel
location, breakfast, nice smelling air con

Mudassar R.
Australia
December 10, 2014
Bed was like concrete
The staff, clean and polite people
Hotel was good but the room was very small, and the shower was tiny. The mattress was like concrete. I still have a really bad back and have gone to the Physio 5 times ever since I have come back to Australia .The hotel needs to invest in some comfortable pillows and beds.

Margery S.
Philippines
December 09, 2014
The luxe manor
1. Beautiful facade, 2. Good buffet breakfast selection, 3. Handy mobile
The facade was the first thing that impressed me because it was very beautiful. However, the front desk officer that checked us in looked very irritated and talked very fast. She also snapped at me when i requested for all our 3 rooms to be on the same floor. In short, she was very rude. Even if she "upgraded" us, she had a disclaimer that it will be noisy because of the construction that monday. I felt that she was telling me that i should be grateful that she upgraded us to a king-sized bed (and it really was very noisy that monday when they started the construction work). My family and i have stayed in different types of hotels in hk and in other countries and she was, by far, the rudest front desk staff. On the positive side, the rest of our stay was very comfortable especially for my senior parents and my 2 kids (a toddler and an infant). All the other staff members were accomodating especially the room cleaners who greeted us everytime we would see them outside our rooms.

JONG P.
Malaysia
December 08, 2014
Great Location And Comfortable
Location,Comfort,
Fantastic. Except for the room service. I m not sure what happened. I checked in and went out for a walk around, after I was back to the room, I found out that someone was in the room cleaning again?? I was...what the.....I felt deeply un-secured and unhappy at that moment. Hopefully the hotel could just make a correction on this in the future.

Kathy H.
New Zealand
December 08, 2014
Nice little quiet room
location. Cosy room. Staff is friendly.
Located in TST, very convenient.

Carmen L.
China
December 08, 2014
Great location
Great location, decoration and service
Great location , never by mtr and shopping mall, massage place, but Over 2000 HKD is really high price, and I found the towers is not very new.

siu T.
Indonesia
December 07, 2014
great and clean hotel
location, clean and design
i was happy to stay in this hotel because it is located in the central of city and the design of the room is great.

Nico M.
Philippines
December 07, 2014
The Luxe Hotel
Hip and stylish.
Not the best but it was okay.

CHOW F.
Malaysia
December 05, 2014
lGood location
Location, cleanliness, friendly staff
It was comfort and cozy hotel.