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Very good 8.0
Based on 515 reviews

Recent customer comments

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Very good

based on 515 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.7
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.6
  • Food/Dining 6.8

Theresa T.
August 11, 2014
HK Trip Aug 2014
Near MTR, Friendly staff and some shopping.
The room was clean but toilet/bathroom was too transparent when you are sharing room with friend. They should install special lighting effects like the Eclat boutique hotel in Taipei so that guests don't have to keep drawing the blinds up and down when using the toilet to avoid embarrasement.

Claire N.
August 10, 2014
Enjoyable stay. Great relaxation.
Great location, comfortable, spacious room

Mei C.
July 29, 2014
good location
good location near to eateries

Thomas V.
July 23, 2014
Great Location Big Room
Location, Big Room, Friendly Staff
I went to Hong Kong on business with my partner who took the chance for a short holiday. We arrived on Thursday and left on Saturday. The Mercer proved to be an excellent choice for it's location. Minutes walking to the MTR. Interesting older and quieter area. Lots of small streets to explore. The staff at the hotel were great and helped us store bags as we had an early fight in and a late flight out. The gym had good equipment and the pool was small but fun. I would strongly recommend this hotel for this price range. The room size was good with a separate lounge and sleeping area. The shower was strong and hot.

Mandy F.
United Kingdom
July 14, 2014
Pleasant stay, felt really welcome.
Cleanliness. Friendly staff. Excellent customer service all round, I felt really valued as a guest.
We had a great time. The hotel is clean, staff attentive. Good breakfast. Rooms were really spacious considering its Hong Kong! Crisp clean bed linen and bath towels were fluffy! Iwould happily recommend this hotel.

Erin D.
United States
July 14, 2014
Value, friendly, upgrade, pool, free mini bar :,)
Location, room quality and free mini bar with nice coffee and tea selection
Impressive! Really enjoyed our stay and will stay here again!

idan B.
July 12, 2014
Great value for the money
Clean, modern, center location

lu M.
July 03, 2014
spacious room
spacious room,good decoration
pretty good experience! i will stay here again next time!

Jonson L.
United Kingdom
June 30, 2014
Hotel meets all my requirements
Location, cleanliness and friendly staff
I had an enjoyable stay at this hotel and am fully satisfied with all the facilities it has provided. The suite is well-decorated with a TV/Pantry area which is separated from the main bedroom which has its own set of TV. The entire suite is very clean and the pantry is well equipped with microwave cooker, dining table and chair, free mini bar, etc.

Kylie R.
June 30, 2014
We had a 1 bedder and it was great. good size room
bed, location and outdoor pool
we stayed because of location and outdoor pool. The pool has no area to relax as it squeezed in between the buildings but it made the kids very happy.