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Very good 8.0
Based on 518 reviews

Recent customer comments

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Very good

based on 518 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.6
  • Food/Dining 6.8

George K.
April 30, 2014
good location, close to shops
location, easy access to shops and amenity
It was okay. But a bit of walking from Hong Kong station

Jelline S.
April 09, 2014
Nice boutique hot, a bit pricey
Breakfast was good, staff were very accommodating especially in getting cabs, centrally located
My stay was extremely pleasant. I really appreciate the free bar and the assistance for transportation. I come to HK most of the time for the night life--food and transportation is a bit of a chore in wee hours of the morning so their service was a big convenience. I would only say that the room was a bit pricey even for HK standards, but it was probably because it was rugby sevens at the time.

Margaret L.
April 04, 2014
Good design, comfortable bed, good bathroom
Good design, comfortable bed, good bathroom, good layout

Hong Kong
March 21, 2014

Hong D.
March 06, 2014
Great hotel for Hong Kong
Location, room size and free internet
Decent size room for hotel in central Hong Kong. Within walk-in distance to everything -- food/nightlife/shopping. Breakfast is decent. Best deal is all the free minibar that gets replenished everyday.

sawitree V.
February 23, 2014
Good location
Good location, friendly staff, room big
Thank you for up grading for us. The hotel located close to the public transportation and local restaurant. Friendly staff and room was big for two. If I have to chance to go back to HK, we will be stay at your hotel for sure

February 19, 2014
Nice hotel :)
We liked the boutique hotel because it was close to the metro. And it was in an area that is not too busy and there was a bar just downstairs across the streets. The rooms are extremely small but because it had a 125 degree view - it was not too claustrophobic. We felt the breakfast area was super small and can be uncomfortable to start off your day with. It could be a good reason to find another hotel nearby food stalls where you can go out and have breakfast.

Hong Kong
February 18, 2014
Convenient and Comfortable Hotel
Location is good. The room is clean and comfortable. The staff are also very nice.

jose S.
February 09, 2014
nicely decorated room
Close to the MRT, close to ferry terminal to Macau
We loved our stay at the Mercer. It was a great experience. The room is big for HK standards, The subway is just around the corner (1 min walk), and the ferry terminal to Macau is really close too (5 min walk). I'll definitely come back to this hotel.

Valerie L.
February 03, 2014
Well-located for Business travellers
location, cleanliness, internet
Hotel was well-located, hop and a skip away from Queen's Road Central. Close to Sheung Wan station, maybe a 3-5 mins walk. It's located along one of those smaller back alleys, which could get quite dark and quiet in the evenings. Lots of flower shops along that stretch of road so the floor was almost always wet and litter strewn around. Breakfast provided was very basic and simple, for a quick bite-and-go. Room was clean and spacious enough for 1 person. No night lights available, so for those afraid to sleep in the complete dark (like me), having the main door light on would unfortunately be too bright for proper sleep. The free mini bar was a nice addition to the stay (limited choices of drinks, but at least there was free beer). All in all, a comfortable stay for business.