arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 515 reviews

Recent customer comments

Filter by traveler type
Very good

based on 515 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.7
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.6
  • Food/Dining 6.8

Stephane A.
June 29, 2015
small room, breakfast disappointing
Usually I stay for business and its fine but this time the room was very small, 4th floor. Breakfast was lacking, the patisseries were disappointed.

Carlos P.
United States
June 20, 2015
Good location, nice rooms
Location, location, amenities
Overall, a very pleasant stay. The arrival was not good, in that my room was not ready even past the official check in time. Then, it was obvious that it had been cleaned in a hurry and the effort left much to be desired. But other than that, the staff was very helpful and pleasant, the room is well appointed and the location is very good, with easy access to all sorts of things one may need. All in all, I would stay here again.

Hin W.
Hong Kong
June 18, 2015
Room is big
big room, clean and comfortable
the rooms are in a suite style. besides the sofa, all the stuff is nice and mini bar is free to use. Good !

Amanda L.
June 16, 2015
Spacious, clean room with superb service
Prompt service, clean room, good location
Excellent stay at The Mercer. Good location, good service

Kuen E.
United States
June 08, 2015
Staff need to provide better service.
Proximity to Central, Cleanliness of Room.......
It would have been much better if the staff were better, if there were more than two elevators and the food at breakfast higher quality.

Sandro L.
May 30, 2015
Nice and small
Location, Price and GYM
It was great to be there!

Gemma S.
May 26, 2015
Change of plans
free mini bar, smart phone in room, location.
We had to cancel our trip to HK, so gave the room to friends who enjoyed it and mentioned the location was great, room was comfortable with nice room amenities. Would have been nice if the hotel could have postponed our booking..

Yan L.
Hong Kong
May 26, 2015
Nice location

John A.
May 25, 2015
Hong Kong central
Location , spacious rooms , nice bathroom
The location was the main advantage as well as the rooms were modern and clean , with a ok breakfast included .

April 30, 2015
Value to stay at the The Mercer Hong Kong
Friendly staff, well trained and professional
Good and will stay again at this hotel in future