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Excellent 8.6
Based on 3658 reviews

Recent customer comments

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Excellent



based on 3658 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.9

Leung W.
Macau
June 20, 2015
Good location
nice

CHAN I.
Macau
June 18, 2015
Resolution should be more fantastic...
location, free wifi, birthday amenities
I was celebrating my bday there, upon check-in the receptionist greeted me in mandarin, maybe they are serving guests mainly from China. They should speak in Cantonese or English in order to show their culture and local characteristics of Hong Kong, and personalize the service after the guest was verified. Then I learnt that my room type got shower room only. I had to ask how I can get a room with a bathtub but what the receptionist presented the paid for upgrade plan sounded totally not attractive because of the sales technique. I hoped they could try to do anything special on me for the purpose of my stay this time, finally it came up with nothing until I expressed my disappointment. I returned for the room key after my late lunch and finally they did something for me, and said "Happy birthday" for the very first time instead of my arrival. I was wondering why they didn't take care of it well to show the hotel is able to step ahead forward…

Jerrick S.
Singapore
June 16, 2015
One of the best hotel I have ever stayed
nice and friendly staff, centrally located and comfortable room

SAI H.
Hong Kong
June 15, 2015
Mira hotel
location, prices and services
location is good

Dujruthai I.
Thailand
June 14, 2015
Good location hotel
Nice hotel and very close MTR station

Alex H.
United Kingdom
June 14, 2015
Great hotel in the heart of Kowloon
Location, facilities, service all excellent. Would recommend

Shir L.
Singapore
June 14, 2015
Very nice designer hotel with excellent location
1. Very good customer experience with nice spa and pool and customer service.
Very satisfied : 1) free smartphone with free local and overseas call 2) excellent pool and gym 3) very nice designer decor 4) staff is very polite

Kitikorn L.
Thailand
June 11, 2015
Good
Location

Nicholas C.
Malaysia
June 09, 2015
Convenient
Convenient, cozy, good location
It was great and there is a lot shops nearby

Prasit N.
Thailand
June 04, 2015
Hotel located in a very good location
Location, Modern, Services