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Recent customer comments

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Excellent



based on 282 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 10.0
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 9.3
  • Value for Money 8.1
  • Food/Dining 8.6

WINNIE L. from Malaysia
Business travelers
Stayed one night in December 2015
Fantastic & Fabulous service
Staff service, room cleanliness, best hospitality
The staff are all super friendly and helpful. I feel like home and very comfortable.
Reviewed December 13, 2015

Risto V. from Finland
Couples
Stayed 3 nights in December 2015
Absolutely Awesome
Everything
Just marvellous
Reviewed December 08, 2015

HO S. from Hong Kong
Couples
Stayed one night in December 2015
Amazing staycation
Club lounge, view, personailized service
It was the first staycation ever in Hong Kong and it was everything beyond my expectation. The club floor was quiet and chill most of the time. Even when it was busier during the afternoon tea time, we were still well taken care of by the staff. Anna, the club manager, was very friendly and helpful during our stay. The view from our room, the club and the pool was breathtaking! Would definitely go back.
Reviewed December 07, 2015

Liu S. from Taiwan
Couples
Stayed 3 nights in November 2015
Nice service perfect experiment
Perfect harbor view , nice restaurants
Reviewed November 28, 2015

Pak L. from Hong Kong
Couples
Stayed one night in November 2015
Steven
Room, Staff and view
Reviewed November 13, 2015

Sze P. from Canada
Business travelers
Stayed one night in November 2015
Nice Hotel
location food service
Reviewed November 09, 2015

Anthony J. from United Kingdom
Couples
Stayed 5 nights in October 2015
The best Hotel
STANDARD / FOOD/ COMFORT
This is the best Hotel we have stayed in , as always you get what you pay for, and you certainly get the full treatment at the Ritz-Carlton Hong Kong.
Reviewed October 10, 2015

Qingying Q. from China
Business travelers
Stayed 2 nights in August 2015
Good location
Good location,helpful staff
Reviewed August 26, 2015

Jon L. from Norway
Solo travelers
Stayed 3 nights in June 2015
Among the best in Hong Kong
The view is stunning, the room is very comfortable and the service is impeccable.
The only issue I had was with the Lifts which I constantly had to queue for. A few minor details keeps the hotel back from being the best in my opinion. Otherwise it is perfect.
Reviewed June 19, 2015

Tet C. from Singapore
Couples
Stayed 3 nights in May 2015
Great hotel
Food, staff, height
Very comfortable, and unique experience - highest hotel in the world. Live among the clouds!
Reviewed May 30, 2015