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Recent customer comments

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based on 282 reviews
  • Cleanliness 9.5
  • Facilities 10.0
  • Location 9.0
  • Room Comfort/Standard 9.1
  • Service 9.3
  • Value for money 8.1
  • Food/Dining 8.6

December 13, 2015
Fantastic & Fabulous service
Staff service, room cleanliness, best hospitality
The staff are all super friendly and helpful. I feel like home and very comfortable.

Risto V.
December 08, 2015
Absolutely Awesome
Just marvellous

Hong Kong
December 07, 2015
Amazing staycation
Club lounge, view, personailized service
It was the first staycation ever in Hong Kong and it was everything beyond my expectation. The club floor was quiet and chill most of the time. Even when it was busier during the afternoon tea time, we were still well taken care of by the staff. Anna, the club manager, was very friendly and helpful during our stay. The view from our room, the club and the pool was breathtaking! Would definitely go back.

Liu S.
November 28, 2015
Nice service perfect experiment
Perfect harbor view , nice restaurants

Pak L.
Hong Kong
November 13, 2015
Room, Staff and view

Sze P.
November 09, 2015
Nice Hotel
location food service

Anthony J.
United Kingdom
October 10, 2015
The best Hotel
This is the best Hotel we have stayed in , as always you get what you pay for, and you certainly get the full treatment at the Ritz-Carlton Hong Kong.

Qingying Q.
August 26, 2015
Good location
Good location,helpful staff

Jon L.
June 19, 2015
Among the best in Hong Kong
The view is stunning, the room is very comfortable and the service is impeccable.
The only issue I had was with the Lifts which I constantly had to queue for. A few minor details keeps the hotel back from being the best in my opinion. Otherwise it is perfect.

Tet C.
May 30, 2015
Great hotel
Food, staff, height
Very comfortable, and unique experience - highest hotel in the world. Live among the clouds!