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Recent customer comments

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All reviews (7087)

Business travelers (1747)

Couples (2286)

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Families with young children (815)

Families with older children (618)

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Very good
7.9
based on 7087 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.7
Location
8.8
Room Comfort/Standard
7.9
Staff Performance
7.7
Value for Money
7.5
Food/Dining
7.2

8.7 Brenda P.
Philippines
January 07, 2016
The place to be
The room as well as all the areas of the hotel are very clean. The front desk staff and room cleaners are very accommodating and easy to please. The location is very accessible to shops and park.
I just missed having a bidet in the toilet. My early room reservation was far more expensive than the promo rates offered early part of DEcember. The room was small and I was expecting that windows are facing the harbor bay but I got disappointed with these. Maybe next time I will wait for promos before I reserve. To the staff, thank you so much for making our stay a very memorable one. See you again.

10 DINO R.
Philippines
January 05, 2016
Excellent
amenities, comfort, proximity
Very good

9.2 Laksavej T.
Thailand
March 13, 2016
Good location
Great for shopping and exploring hong kong.Staffs are friendly and helpful.

9 Michael O.
Singapore
January 03, 2016
Gem of a Hotel
Location was good, staff friendly many shops around hotel
I loved my stay at the hotel, the overall staff performance was good and the conceirge was especially helpful and giving tips on where to go.

8.7 Rowena H.
Philippines
January 03, 2016
Feels like home. Comfortable and cozy.
Location, cleanliness, comfortable
Comfortable, happy to be there. Everything is satisfactory.

7.7 Allyson C.
Philippines
January 01, 2016
Needs improvement on housekeeping
Location, service
Our stay was overall okay. But the housekeeping needs improvement. We were staying for 5 days, on the 3rd day onwards the small towels are not replaced. We are left with only 2 big towels. The pillows needs to be replaced, It's not fluffy / bouncy. It's too soft it gets flat very easily.

7.3 bernardo S.
Philippines
January 04, 2016
overated hotel
location location location
Fine but the room is small for 2 persons

8 laurance L.
Indonesia
April 07, 2016
Good hotel
Good value for money, one of the best location in tsim, connected to ferry terminal

5.3 Lim P.
Singapore
December 29, 2015
Good space, fair price.
Spacious room, good location
Satisfactory

8 Justice F.
Philippines
December 29, 2015
Great location
Clean rooms, efficient, accessible
I always stay in this hotel whenever I travel to Hong Kong. Its location is great for shopping and transfer to and from the airport. The price is also reasonable.