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Verified traveler reviews

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Very good

based on 7157 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.2

Daniel L.
United States
April 11, 2013
Hotel location is great.
Location, cleanliness and friendly staff
The only complaint I have about this hotel is the rooms were really small.

Brian H.
United States
April 11, 2013
Good location
close to ferry, shopping and restaurants
Decent in all aspect, friendly staff and good location.

Daniel B.
April 11, 2013
Near shopping malls and near tourist attraction
The location, value for money and big room

Ailing L.
April 11, 2013
Convenient for shoping
in the city centre, fair price, rather big room

April 09, 2013
Cheap and Convinent
Hospitality, House keeping, Service Suppliment

Nicolau T.
New Zealand
April 09, 2013
Great location, room is to small, and rock hard
While the service was great and the location excellent, the room was too small, the bathroom uncomfortably small and smelt like a sewer, the bed was rock hard, after 3 night stay I could not wait to leave, I could not sleep well on that bed and my back ached in the end, would not stay here again, the bed was terribly hard.

yves T.
April 08, 2013
Very good hotel, still improved
Location, comfort, quietness
Great stay. This hotel is my favorite when in HK given its easy access to mainland China ferries, together with its fantastic location at one end of Canton Road, a paradise for shoppers and tourists. Check-in and check-out were made even easier this time : less than one minute in each case. Oh, and I had forgotten my suitcase on the bus upon arriving. No need to panic, you are in Hong-kong after all, and the concierge made things easy to get it fast and safe.

David G.
April 08, 2013
Central Location
Location, Excellent staff, cost
Travelled to Hong Kong many time first time at this hotel ... All of the rooms in the hotel have been renovated so they are nice and clean. For Hong Kong the rooms are very large and comfortable. The staff especially the Duty Managers were fantastic, on a day out I had a fall and on my return to the hotel the Duty Managers went out of there way to help me, locating a hospital, arranging transport and on my return to the hotel which was very early in the morning (we were to checkout that day and wait some hours before our flight) the Duty Managers without asking extended our checkout time until that evening, nil cost. Also at the time of our checkout the Duty Manager come to the checkout counter to see how I was. I am impressed with the hotel, the excellent service and care by the Duty Managers made my stay even better I will be staying here on my next visit to Hong Kong

Maria D.
April 08, 2013
pleasant and enjoyable
comfortable, accommodating , and accesible

James E.
United States
April 07, 2013
great stay. otel has been improved a lot over last
Just pleasant stay
i was shocked when we got to our room, i had stayed there before and vowed to never return. I cannot believe how good the room and decoration had improved. Service improvements matched the new decor. I cannot say enough how good our short stay was. the staff entertained an tired 2 year old during check in at 1 AM and the bellman was terrific comforting our daughter when we got to the room. Overall this was a great night.