Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 7157 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.5
  • Food/Dining 7.2

Stephanie M.
United Kingdom
December 28, 2012
Excellent Location, Excellent Service
Location, Service, Room Size
This hotel provided everything that we needed for our short stay in Hong Kong - an excellent location, clean, well sized rooms and a safe place to keep our luggage while we explored Hong Kong. Would definitely come back to the Royal Pacific as a base if we return to Hong Kong

james S.
United States
December 27, 2012
Good location in TST
Location right next to Gateway and Ocean Terminal malls
Normally this is a good price hotel, but during christmas the rate shot up to $260/night. Not worth it for the tiny room, but not many better options in HK that time of year. Room was probably only 20 sq. mt. but we had just enough room to make a bed for our child on the floor. Hotel staff was helpful in giving extra pillows and blankets.

Eun H.
South Korea
December 27, 2012
Great location, but room's too small
Location
Only the location's perfect. Their service is poor and the room is too small even for an average woman. Cleaning status was not that bad, but the room condition was bad. They don't even put the bathrobe in the bathroom. If you ask for one, then you can use one. The rooms and lift are so old, so as the building itself.

lee C.
Singapore
December 27, 2012
everthing ok except small room
Close to ferry terminals
We chose this hotel mainly due to its convenience to get to the HK/China/Macau ferry terminal. Found the room size extremely small. Everything is tight and compact to serve the basic needs, ie: to sleep. No oth luxury.

MING L.
Malaysia
December 27, 2012
good location
convient
customer service was great. great eatery nearby. worth the price

Anthony H.
Malaysia
December 27, 2012
great location
rooms is quite big
great location because it is close to harbour city shopping area by walking not more than 10 mins. services is good and the room is big compare to other.

dan Y.
China
December 24, 2012
good
great service
good service with good staff, i can feel like living in my own home which give me warm feeling

Ullyann C.
Philippines
December 23, 2012
Great location, lovely hotel
location
All hotel staff are helpful. There are a lot of great shops in the hotel, making our stay more enjoyable.

Ullyann C.
Philippines
December 23, 2012
Great location, lovely hotel
location
The hotel staff are very accommodating. The hotel's location is near major attractions, the MTR, and shopping districts.

Peter B.
Australia
December 23, 2012
Great location, just near Kowloon Park.
Club Room is the way to go!
Have stayed at this hotel on two occasions and been happy with the service. The club room is spacious for a Hong Kong hotel though would've preferred a double bed instead of two singles pushed together not even made into a double. Anyway, this was just a minor thing as everything else was perfect. Here you're close to everything, Kowloon Park with a stroll down to the underground, the Ocean terminal for that trip over to Macau. Very reasonably priced.