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2015
Very good 7.9
Based on 7135 reviews

Recent customer comments

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Very good



based on 7135 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.2

Heng W.
Singapore
August 20, 2012
Great Location-Convenient
Convenient Airport Express-Hotel Transfer via free Shuttle Bus
the hotel is in a great location and transfer is very convenient with free shuttle bust from airport express station (kowloon) right to the door step of the hotel. on my day of arrival, the check-in process was a little long. i believe it must be due to the busy timing.

WONG S.
China
August 19, 2012
The room is nice, but a bit small
I like the atmosphere of the room
Overally, the environment is nice and the atmosphere is good. However, the rooom is a bit small and the 浴室去水設備唔好, 同埋冷氣唔夠. By the way, the personnel helping me check out is not that polite not all.

Athena W.
China
August 19, 2012
Good service
Convenience location of hotel
I like the room and decoration of the hotel. Price of room service is reasonable. The service of the staff is professional. When I have problems, they are helpful to solve my problems. The location of the premises is convenient to me for shopping. We can also find different kinds of delicious food easily in the shopping mall in harbour city. However, the room card is so convenient for me when I need to go up to my room using the lift of hotel.

Kim J.
United States
August 19, 2012
Great Location - Friendly Staff - Large Rooms
Panoramic harbour views, very good breakfast buffet, attached to a shopping mall
Excellent hotel, five star service and quality, easy access to shopping, Star Ferry and MTR. Free high-speed WiFi, great views of Hong Kong Harbour.

KUMIKO T.
Japan
August 18, 2012
Nice location!!
The room is not large not small but it is enough to stay at Hong Kong. Especially it's just next to Harbor City.
It's pretty large room for Hong Kong's hotel. Bathroom is clean, safeguard is good. There is lots of shops and restaurants so very convenience. Airport express shuttle bus stops there, easy to go HKIA.

Joel L.
Singapore
August 16, 2012
Convenient hotel with small rooms
Near the main shopping belt, not far from ferry terminal and MTR station
Not far from the premier shopping belt with lots of big brands at its doorstep. Just above the ferry terminal too so quick access and less to travel with your bags if you hop off the ferry. Rooms were well equipped and cosy although a bit small.

Robinson G.
Philippines
August 15, 2012
great hotel
location
Good location specially after a tiring travel from macau. Everthing is very convenient like food tripping and shopping.

Norbert C.
United States
August 14, 2012
Small But Nice
Price of the hotel against all the relativly similar hotels in the area.
Nice hotel but small rooms. However, it did the job of satisfying my stay. Hotel was near the shopping area so that was a plus. Also near the Coast to get the nice ocean view.

MAY C.
Singapore
August 14, 2012
Great location but need improvement
great location to shopping centres and mtr/ferry
exterior outlook and the breakfast buffet are great but the room needs to be renovated, especially the toilet and the drainage system. there were strain on the toilet bowl and smell on the new towel (the initial time when i check into the room) which would only indicate the housekeeping of the room is not done thorough. then at the reception area, the customer service need to be improved. the receptionist just assumed (and never bother to explain) that i know how to use the room card to scan on the lift keyboard to get to my room level! and at the shuttle bus service from the hotel to airport express station, there was no help or assistance offered to help customers with their heavy lugguges!

Gene L.
Philippines
August 13, 2012
Great Location Small Rooms with Internet
Same building as Hong Kong China Ferry Terminal
the hotel is good for budget travellers and shopping travellers. nothing much inside the room. but internet is free!!!