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Very good 7.9
Based on 7116 reviews

Recent customer comments

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Very good

based on 7116 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Staff Performance 7.7
  • Value for Money 7.5
  • Food/Dining 7.2

9.7 Yiu-Way L.
New Zealand
August 12, 2012
Great hotel and big rooms
Big rooms and excellent service
Excellent hotel and room in hotel wing. Great service from staff. Recommended.

7.7 Ma C.
August 12, 2012
Superb service
Near MTR station
The room provided is so comfy. Even the bathroom was was spacious. The only minus point is the leak in the shower area. Steven, from the concierge was so helpful. Will definitely recommend the hotel to family and friends.

5.7 Warren C.
August 12, 2012
Good position,but staff attitude a lot for granted
Handy to China Ferry Terminal.
We stayed here on our way to Macau. I had my wife & Mother & Father inlaw with me this time around....I have stayed before, but the Staff attitude has certainly gone backwards in the past months..The Front Counter Staff need to realise that their attitude & rude abruptness is very bad & reflects on the entire place.. Wont be back again.. It was only because it was handy to the Ferry terminal.

5.7 Warren C.
August 12, 2012
To stay an extra night. what a drama.!!
Not much
We stayed for 3 nights originally. but then decided to stay an extra night cos we did not get to see all that we wanted to see before going to Macau. Well.. it was like we were the "Enemy" when I rang the Front Counter to arrange to stay 1 more night..If we could have gotten another Hotel vacant.. we damn well would have gone there.. I can assure you .. we wont be back to here again& will certainly let our colleagues know about it.. Absolute disgrace .. Staff need to have a Refresher course in Manners ..

7.7 Andrew N.
August 11, 2012
Lovely hotel, great size ro but no swimming pool
Great location, next to Harbour City and the Ferry Terminal to HK Island & China/Macau
The hotel is a little bit old, you can smell the carpet when you first open your door. The suite has wonderful view of HK Island and offer glimpses of the light show..which is not bad. The hotel staff are very friendly and helpful but I find that some of the house keepers and the staff who deliver the laundry back are very keen at their jobs. One keep asking when we will leave the room and the other insist on delivering the laundry by keep ringing the door bell and even trying to open the door (was having a bath with my daughter so took too long to answer the door - thank god for the door latch!!!). Apart from that - the hotel is not bad but no swimming pool to cool down as HK can be quiet hot in summer!!! We probably won't stay there again in Summer but maybe will go back in Winter.

8.7 Carrick S.
August 11, 2012
Great location but small room
Very close to shopping mall and harbour.
Rooms are small but very close to shopping mall and harbour.

5.7 Meidiana K.
August 10, 2012
Great location but small rooms
Located in walking distance with Big Bus tour. However the room is standard. The twin bed is small.

8 Acharee K.
August 10, 2012
Good location, very nice service and room
Good location, Big shopping center is just next to the hotel
2nd time staying and still happy. i would definitely stay here again next time.

5.7 Jeasmine T.
August 09, 2012
Accessible to major malls & food
convenient, quiet
Convenient for tourists doing a day trip to Macau as the ferry terminal is just right next to the hotel. Hotel is alittle far from the MTR, but still walkable distance and there are many small eateries along the way.

8.3 Lioe A.
August 08, 2012
Great Location
Nearby Shopping centre and Kowloon Ferry Terminal
The room is clean and spacious. All the staff are very helpful.