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Very good 7.9
Based on 7116 reviews

Recent customer comments

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Very good

based on 7116 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Staff Performance 7.7
  • Value for Money 7.5
  • Food/Dining 7.2

Thirachai N.
November 04, 2015
Nice and convenient to go for a meeting nearby.
Cool Nice and Clean

Sukhwinder K.
November 04, 2015
Excellent location .. will be back
Location, location and location
Hotel is conveniently connected to the ferry terminal. So if you are going or coming from Macau, this is an excellent hotel to stay in. Room was spacious and clean. Hotel is also in excellent location with a supermarket and McDonald's within the hotel premise. Just step out and there is a whole row of upmarket shops. So well located that i could come back to put my shopping bags down before continuing shopping again. Convenient walk of 5 - 10 mins to nearest MTR station. Btw, thanks for the free room upgrade.

Gloria T.
November 02, 2015
Hotel NEEDS a major renovation + friendlier staff
the location.
This hotel needs a major renovation to its rooms. The rooms were quite appalling, dirty stained carpet, squeaky small single size beds, old linen, there was no coffee table like other 4-star hotels, the staff didn't appear to be friendly but fake and furthermore my room number and details were passed on to a guest who fancied me and was so insistent that he wouldn't stop contacting me. I'm appalled by the behaviour of the front desk to actually put the safety of it's guests at risk like that. I will not be staying at this hotel again. I checked out and went to check into another hotel because of the lack of high standards and poor room conditions and overall negative contempt treatment that I experienced.

November 02, 2015

Marie Y.
November 02, 2015
traveling with small kids
location was great ,
the rooms are not that clean, there dust under the bed and behind the curtains

Marie Y.
November 01, 2015
Great location
Good location , accessible , friendly staff
I always booked at royal pacific everytime i go to tst, but this time the rooms arent that clean

katherine T.
November 01, 2015
One of the Best!
Excellent service, great location and affordable

Renny H.
November 01, 2015
Location is fantastic
Next to Harbour City, which is several malls linked together indoors. Restaurants are easy to find. Hotel has own airport shuttle that's very reasonably priced.
The location was really good. There are other hotels on the same area but they cost more. I only required good and safe location, clean and easy access to mtr. This hotel ticks all the boxes for me.

mary P.
October 31, 2015
The hotel's location is excellent

Robert B.
October 29, 2015
stop over hotel on holiday
convenient, clean, staff were exceptional
enjoyed it