arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 7086 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Staff Performance 7.7
  • Value for Money 7.5
  • Food/Dining 7.2
Verified reviews

7.3 Wandee P.
United States of America
July 03, 2012
Very convenience location to mainland
Location
The location is excellent as a transit traveller. Price is ok, only because it's under construction and lots of noises!

7.3 Jakub D.
Poland
June 13, 2012
Good value hotel
price + location
it was my yet again stay in the Royal Pacific, this time I stayed in the lower section of the hotel, rooms seems to be older there but still acceptable given the price. Mix of price and location is the key for me to look for the room, location of this hotel is just great. There are many shops and restaurants nearby, MTR is not that close but within acceptable distance and taxis are queueing at the hotel.

9.3 Daniel K.
Singapore
June 04, 2012
Great location but small rooms
Nice clean rooms. Very decent although a little small.
The staff there was really friendly. We did not have any problem checking in or checking out. The staff there speaks English and were helpful with directions etc.

8.3 Steven C.
Singapore
June 06, 2012
Great Location and with good service
Free WiFi in room
The newly renovated rooms are bright and comfortable but the lack of a working table makes it not too convenient for business travelers. The lack of electrical power points does not make it convenient for business travelers. Other than these points, the hotel has great facilities and great for shoppers.

6.7 Brittany F.
United States of America
June 03, 2012
Great Location but small rooms
Location was great
The hotel wasn't bad. Hong Kong has an amazing train/subway system so it made everything super easy. Take the Airport Express to Kowloon Station and then the K2 bus to the hotel. Simple. Hotel was a bit unorganized at the check-in desk and nobody helped us with our bags. The hotel is also under construction right now, so during the hours of 9am to 6pm you hear banging and pounding from the construction. Rooms were amazingly small, barely any room for our two twin beds and suitcases. Bathrooms were outdated and looked to be slowly falling apart. Location was great though, only about a 5 min walk from various MTR stations and the Star Ferry. The hotel's restaurant is usually pretty busy so get there early for dinner (around 5 or so) and breakfast wasn't too busy. Breakfast buffet was pretty good and moved quickly. I would go back to this hotel mainly for location - maybe the rooms will be better after the renovations. Beds were hard as a rock and the hotel doesn't have anything but twin beds. We had to push our twin beds together just so we could sleep in the "same" bed.

7.7 Kum W.
Malaysia
June 04, 2012
Businss stay, convenient
convenient to travel to macau, china. business oriented
Good, service staff very pleasant and helpful. convenient location.

7.7 Candi K.
Singapore
June 04, 2012
Affordable accommodation with great facilities
Great Location and nicely renovated
stayed in this hotel a few years ago but has gone through a renovation and has a complete new look. rooms are nicely set up with the all important free wifi. great value for money and i'll probably make this my choice hotel to stay whenever i am in hong kong.

6.7 Bayanjargal B.
Mongolia
April 18, 2013
close to major shopping malls
Location, waterfront, near ferrys

8.7 Roger N.
Australia
June 04, 2012
Exellent hotel great location
Good location close to city centre & transport
We had a free upgrade to a better room which was no problem to the staff. The staff never bothered us while we were there which is the way we liked it the only the thing that was a problem was the aircondictioning was to cold and in particular the lobby. Otherwise would recomend this hotel.:)

8.7 SARETTA D.
China
June 04, 2012
nice hotel
best choice of hotel if taking ferry to/from macau
a long walk to the MTR station and the airport citiflyer bus station