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Recent customer comments

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Very good

based on 7157 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.2

Resaline R.
July 01, 2012
Lovely hotel and service with a smile
The staff is friendly and accommodating
The hotel is great with a great view, the room is cute, clean but so small. The staff of the hotel is very accommodation, security is tight. Location of the hotel is just below the in town outlet, and the ferry going to Macau. Near in the harbor city.

Chong H.
July 01, 2012
Great location and service with a smile
Hotel service
I would like to say that the hotel service is very good, staff are very polite and friendly. I will definitely recommend my relatives or friends to stay in this hotel.

Robyn S.
July 01, 2012
Elegant hotel and helpful staff
Close to shops, Kowloon Park and right on the water
I thoroughly enjoyed my stay here, the hotel was a lovely haven from the humidity and noise of the streets. Free WiFi was a great feature.

Alberto L.
July 01, 2012
Very good hotel
New rooms, good location
This hotel has new rooms now. They are very good and the location is perfect.

Ken C.
June 30, 2012
Lovely hotel
Location is excellent!
We've got no complain about the room that is given to us on the 12th floor which is newly renovated. Location wise was superb as it is just a stone throw away from the Canton Road where the Harbour City is located which features all the top fashion brands.

Ken C.
June 30, 2012
Fantastically good location albeit the price
Superb location, walking distance to Victoria Harbour
I have no complain at all about the location. It's a little bit expensive, at RM 450 per night for a 22 sq m, but that's Hong Kong where the space is so precious. One thing I have to mentioned though is that the rooms on the higher floor were a little bit tired. During our stay, the renovation is ongoing but this is irrelevant because when we were back at night, the renovation has already stopped. It is advisable to take the lower levels room as they are newly renovated. Consider this hotel as it is one of the hotel that is most value for the money in the golden triangle of Hong Kong.

Ken C.
June 30, 2012
small room but good location
near to shopping mall and mrt!
superb location and logistic facilities which you can find all in this hotel. about 8 minutes of walk to the mrt station, indoor china ferry terminal which can bring you to macau, zhuhai and other part of china and as well as it is linked to the harbour city shopping centre. room need some freshening up but the staff here is very friendly and welcoming. will definitely come back to stay this hotel if we happen to travel in hong kong again.

Kate P.
June 29, 2012
Great Location but very small rooms
It was near good shopping and next to the ferry port
the hotel is in a good location next to the macau ferry port and also near good shopping, but that's really the only good thing about this hotel. the staff were not very helpful and quite rude. we arrived late and wanted answers about the ferry service which they told us we would have to wait until the ferry opened so we could check it out ourselves. the rooms are very small and they told me and my husband that they would put us in 2 single beds as their queen size is only a real double size.

James M.
United States
June 29, 2012
Great location but very small rooms
Connected to the ferry terminal and next to two shopping centers, 5 minutes from subway station, near many restaurants
Room was very small. Breakfast was not included. Location was great as it is connected to the ferry terminal, next to two shopping malls, and there were many restaurants across the street and in the mall. Subway terminal is 5 minutes away.

Mark W.
June 29, 2012
Great location but small room.
Location great, breakfast great.
For Premier room class it was quite small, hard to fit 2 suitcases and walk around room. Hard to find reception on arrival late at night in the Tower wing and then having to go all the way back to the Hotel wing. Towels in room very rough and thin would tear if a bit too much tension put on drying yourself. To be fair in need of refurbishment and is going through some now.