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2015
Very good 7.9
Based on 7132 reviews

Recent customer comments

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Very good



based on 7132 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.2

Brian H.
United Kingdom
May 27, 2012
Good and polite service
Rooms, people, service
The service was good from check in to check out. The service in the restaurant was excellent and they went out of their way to make my stay comfortable. The location is in the middle of the brand shopping area, but is also convenient for the ferries. The airport bus is quick and convenient.

yu P.
Taiwan
May 26, 2012
good service
good location
but the room is old decoration, and fits the rooms in the morning time, the little bit noisy. but anyway , the location is really good.

HITOSHI U.
Japan
May 25, 2012
Convenient location for me but minimum size rooms.
Location and coommute.
Best location for my trip to HK. Good commute availability such as Airport bus, train&bus or taxi. Easy access to shopping & restaurant streets. Only the size of the room and price may have been better.

Charito R.
Philippines
May 25, 2012
Very prompt housekeeping!
Very convenient location. Can be reached either mtr or ferry
One of the best hotels weve stayed in Hkg. Aside their most prompt housekeeping, people are very warm and welcoming. Their location is very convenient. You can use the ferry if you dont like to walk longer to catch the mtr. Hotel practically connects to ferry terminal. The harbour view is overlooking too. Fantastic view. Will definitely be back!

julia L.
Malaysia
May 24, 2012
Great location but really small room
closed to main street & public transport.mtr station are bit a distance.
a pleasant stay i would say overall are good close to main attraction & branded stuff however mtr station quite a distance but we took taxi most of the time so not a problem.we didn't try those house restaurant so no comment about it however the room bit turn out the wall feels damp all the time my clothes torn wet hung in the closet.:( quite a surprise this hotel provide ipod dock & fresh fruits on daily.most of taxi driver knew this hotel so not a issue to find it.most important is free wifi!most people can't leave without it.

Marie R.
Philippines
May 24, 2012
Good location. Decent rooms.
near mtr
convenient location, near mtr station. the room was clean and decent, but small.

John M.
Philippines
May 24, 2012
Nice hotel and service
In a great location near Harbor City and Ferry terminal
hotel is nice, however, you have to walk of about 10 to 13 minutes going to mtr station. though, it's near harbor city and ferry terminal.

WONG T.
China
May 23, 2012
Good location for shopping and dining
I stayed at The Royal Pacific Hotel for two nights. The hotel is situated on Canton Road, one of the best shopping areas in Hong Kong offering a lot choices of shops and restaurants. Room is quite old but clean. Some floors of the hotel were under decoration, noise was heard sometimes but this may be the reason the hotel room was priced relatively lower than other hotels.

Ninia A.
Australia
May 23, 2012
Great location & spacious rooms
Great location, modern design of rooms & lobby. Friendly staff
We had a great stay at this hotel. Only downside was that we arrived early at 10am, & they had no early check in. It was pouring outside, and my son was sleeping so we were stuck. They did not allow napping in the lobby, nor did they allow snacking. We were forced to eat lunch out (Cafe at the Park though has a delicious lunch buffet for an affordable price) but all else was ok. Spacious room, and they gave us an extra bed as we were 4 in the party (3 adults, 1 child). Will definitely come back as this is newer than Marco Polo but same value for it's proximity to Canton & Nathan road shops! And free wifi!

Sathya W.
Australia
May 23, 2012
Disappointed
Close to Nathan RD and the harbour
I was disappointed with the hotel itself... The bed is so hard it feels like concreat. The tv was positioned nowhere near the bed where you would watch it. Tge toilets hardly work and the shower constantly dripped. they claim to have two massage rooms. When I went to book in the said they don't have them anymore they only have massages in your own hotel roo And charge through the roof!! Buffet breakfast was great and so is the location.