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Verified traveler reviews

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Very good



based on 7157 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.2

YUEN W.
Hong Kong
April 17, 2016
Nicen comfort
Nice

ADELA C.
Hong Kong
April 15, 2016
Room is too small
We were kind of shock when first went into the room. Never expected such a small room at the price we paid.

Kai C.
Hong Kong
April 15, 2016
Good
Good

Thomas C.
United States
April 13, 2016
Great Vacation
In HK for a week, had not stayed in Royal Pacific in 5 years....It is better than ever. The rooms are spotless, the location is great and the staff is beyond friendly and helpful, a real pleasure to do business with happy, professional people!

Phuong L.
Vietnam
April 13, 2016
Not worth your money!
I have stayed here couple of times before and I really liked the location and the hotel itself. However, this time was such a dissapoinment! The facilities went down so bad compare to last year! Of course the lobby still looked fantastic but the room was way to different! The bathroom was old, I could see mold on the wall. The towel looked dirty! The funny thing was with a four star hotel, they only provided two pillows and one complimentary water. I paid a room for two persons but I got only 1 small bottle of water. I have asked the reception if the house keeping might forget to put it but somehow it was the hotel policy. The receptionist told me if I wanted more, I could call down and ask. Honestly, I would rather buy water from the supermarket than call down everyday for a bottle of water! I think Royal Pacific Hotel & Towers should be rated 3* max! If I knew this I would prefer to pay a lil more to stay at other hotels! I think the hotel should invest money to renovate the hotel again in order to keep loyal customers. Besides, the management should train the staff well so the staff will inform their manager if there is anything needed to fix! As a traveller, all I want is a clean and cozy room that makes me feel comfortable! Rigjt now I do not recommend any one to stay here!

Amit K.
India
April 11, 2016
Good location
Good

Amit K.
India
April 11, 2016
Location excellent
Good staff

Mandi N.
Hong Kong
April 10, 2016
Good to revisit
Always good to come back. Staff are great with excellent customer services.

Mary G.
Philippines
April 09, 2016
Good location
Location is good and staff very helpful.

laurance L.
Indonesia
April 07, 2016
Good hotel
Good value for money, one of the best location in tsim, connected to ferry terminal