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Recent customer comments

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Very good



based on 7136 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.2

Joyce O.
Singapore
October 30, 2013
Convenient location, good food
Location, Accessibility to MTR, Food
The hotel is centrally located, easy access to the ferry terminal to Macau and the Tsim Tsa Tsue MTR station. Plenty of shopping and dining options nearby. Just below the hotel is a shopping mall and supermarket. Room wise, the wifi internet is free and very fast however the hotel room's walls are not very sound-proof, therefore during the night time, noises can be heard causing disturbance to light sleepers.

WONG N.
Hong Kong
October 30, 2013
Better than nothing
Next to Harbour City, convenient to arrive, quiet place.
The stay in the royal pacific hotel and towers is fair. The room is very small but the price is just little bit cheaper than those hotels nearby like Marco Polo, Langham etc. I choose this hotel as other hotels were fully booked at that time and only luxury rooms available. The staff service is also not good. Maybe it is tailor made for PRC tourists. Not much training obviously. I will not stay in this hotel again if I have other choices nearby. This hotel have the most advantage is that it is next to Harbour City and so convenient for shopping and dining. Traffic is also quit convenient as well.

KATHRINE T.
Philippines
October 30, 2013
Great location
clean room,
this is my third time to stay in this hotel, I keep coming back because of its location, the staff is helpful especially the concierge. Rooms are too small but clean and have wifi. I can live with that :)

Alexander W.
Philippines
October 29, 2013
lack tables, room too cramp, lack closets.
location, fast lifts, good hotel personnel.
space of room too cramped. no robes provided. lack closet space. no table for writing.

Ng W.
China
October 29, 2013
very nice
clean, convenience, close to shopping center
It is good and it is not my first stay in The Royal Pacific Hotel and Towers

mike P.
United Kingdom
October 27, 2013
great very comfortable and centrally located hotel
cenral location, great room with view of harbor and very comfortable bed
the stay was great welcome fruit bowl on arrival.The location is in the middle of TST but right next to kowloon park and so convenient

Chaiyong W.
Thailand
October 26, 2013
Big room but seems old
Nice view, location
I got free upgrade room as staff informed that the room type I booked is full. However, the room that I got is on top floor which has no lift, smoking floor and the room is full with cigarette smell (even I told staff that I need non-smoking floor, but he said it was full at other floor). However, the staff has very good service mind and fast service. Location is good, I can get airport express shuttle bus just at hotel underground, very convenient.

Nancy T.
United States
October 24, 2013
Absolute perfect location!
(1)Kowloon ferry station (2) Outlet Shopping (3) Great Restaurants in the area - Satay Inn.
When we got off the Kowloon ferry from Macao, we knew that the hotel was nearby but did not realize that it is the same building. Once we got out of immigration, the hotel is just one floor up the escalators. We had a wonderful stay but bathroom was a bit small.

JUN W.
China
October 24, 2013
Good location
It is important that the room is clean which this hotel meet my expectation. Room size maybe a little small but still acceptable for couple. Free wifi access in room helps us to keep touch with family

XIAOLING T.
United States
October 24, 2013
Very nice!
convinient, convinient, convinient,
Overall, it was a good experience. Our group came from MaCau after we finished a conference meeting, we were surprised to see the hotel was right there near the port where the ferry arrived. Nice location for travellers and the hotel is close to shopping areas.