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Very good 7.0
Based on 1662 reviews

Recent customer comments

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Very good

based on 1662 reviews
  • Cleanliness 7.1
  • Facilities 6.1
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for money 7.2
  • Food/Dining 6.1

June 15, 2016
Second stay .
We got free upgrade for jockey club view room. No reason to have complain against the location and price

chi L.
Hong Kong
June 11, 2016
Quick nice

kim I.
Hong Kong
June 10, 2016
free upgraded nice room

June 09, 2016
Excellent location near mall and shops~
We can have baby bed during the stay and room area are so good to fit family members

Nur N.
June 06, 2016
Good stay!
We got upgraded. Good location. Friendly staffs. Clean room.

Grady T.
United States
June 06, 2016
Needs a complete overhaul
Three rooms in two days, all of them bad. Many of the room lights didn't work, the television did not work, the electronic door lock did not work, the safe did not work, walls were scraped, scratched and gouged. Air conditioning was noisy. 12th floor had a strong, unpleasant odor. On the positive side, two staff members, Chloe and Christina did everything they could to put things in order. They were both terrific. I hope they both find a job at a better hotel.

Edric C.
June 04, 2016
Quite good for its price
A long walk to the MTR, but the rooms are clean and staff friendly

Joe C.
Hong Kong
May 31, 2016
Bad experience
Bad soundproof and room dirty .

Mark S.
May 28, 2016
Great room for family.
Great Stay..if we knew it was that nice we would had stayed longer. Bigger than expected.

James T.
May 27, 2016
Value for money
Plus side is that the hotel is about a 7 min walk from Causeway Bay MTR and a minute from the tram. Cross the road and you will see Bowrington Market. Lots of good eateries - try Dim Dim Sum. I was given a room with a great view of the stadium and horse racing track, with condos and mountain in the background. Even though it was overlooking a busy road, the windows were reasonably sound proof. The downside of this was the room appears to have thin walls. Even though I requested for a non-smoking room, the room I was given had a very strong smoke smell. This was made bearable because of the aircon, which was strong but a little noisy. Overall, for SGD 80 a night, Vela is an total value-for-money stay and I would recommend this for people on a no-frill budget.